Sara Smith
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Sara Smith Email & Phone Number

Director of Customer Success at audience town
Location: Grand Junction, Colorado, United States 9 work roles 1 school
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Current company
Role
Director of Customer Success
Location
Grand Junction, Colorado, United States
Company size

Who is Sara Smith? Overview

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Quick answer

Sara Smith is listed as Director of Customer Success at audience town, a company with 23 employees, based in Grand Junction, Colorado, United States. AeroLeads shows a matched LinkedIn profile for Sara Smith.

Sara Smith previously worked as Head of Marketing at Corpnet and Director of Customer Success at The Bokka Group. Sara Smith holds Bachelor Of Arts (B.A.), Communication And Media Studies from University Of Colorado Denver.

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audience town

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Profile bio

About Sara Smith

I am passionate about building and scaling world-class Customer Success and Marketing organizations. With 14 years of experience, I'm a servant leader who excels at storytelling and creating meaningful customer experiences. I'm known for building meaningful relationships while also executing strategic campaigns that drive engagement and retention. A few words that others would use to describe me are:-Humble: I am always willing to learn from others and combine our skill sets to reach the best outcome. -Empathetic: I am able to put myself in the shoes of others and understand their perspectives.-Trustworthy: I am honest and reliable, and I always keep my promises.-Collaborative: Teammates are empowered, respected, and valued. #BetterTogether-Problem-solver: I don't embrace excuses, I embrace solutions. -Motivational: I have a passion for motivating and inspiring others to achieve their goals.

Current workplace

Sara Smith's current company

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audience town
Audience Town
Director of Customer Success
Grand Junction, CO, US
Website
Employees
23
AeroLeads page
9 roles

Sara Smith work experience

A career timeline built from the work history available for this profile.

Director Of Customer Success

Grand Junction, CO, US

Head Of Marketing

Current

Colorado, United States

-Strategy, management, and optimization of all marketing initiatives.-Develop marketing department goals and tactical plans to meet company revenue goals. -Manage marketing department employees and vendor specialists. -Lead marketing strategies across diverse channels, including: Blog and SEO, paid inbound, social media, email, website, digital and on-site.

Nov 2023 - Present

Director Of Customer Success

-As part of the Executive Leadership Team, I managed the Customer Success Department comprised of Account Strategists and Project Managers.-Build strategies for customer handoff, onboarding, engagement, and retention.-Develop new upsell and cross-sell opportunities that align with customer needs. -Serve as the voice of the customer. Collect and relay.

Jan 2021 - Nov 2023

Senior Marketing Strategist

  • Lead Marketing Strategist for a number of U.S. home builders, consulting on a variety of topics and specialties, including:
  • Marketing Strategy
  • Customer Experience
  • Customer Journey Mapping
  • Persona Defining
  • Digital Marketing
Jan 2017 - Nov 2023

Email Marketing Manager

  • As a member of the Client Services Department, the Email Marketing Manager is solely responsible for the strategy, management and deployment of 50+ lead gen, brand awareness, and nurturing email campaigns per.
  • Coordinate and lead monthly meetings with Account Managers and Clients to identify email topics based on Client objectives and high-performing content.
  • Create campaign calendars for the Client, Bokka Departments and Vendors, outlining production, review, approval and deployment dates.
  • Direct contact for Clients regarding email campaigns - Responsible for presenting during Weekly Client Meetings and responding to Client questions and/or concerns via email and phone. Campaign Development:
  • Work directly with and coordinate Vendors along with other Bokka Departments to ensure campaigns meet identified goals, incorporate a strong user experience and align with proven best practices.This includes.
  • Create comprehensive content outlines for writers and detailed TargetProcess cards for Bokka Departments, giving specific direction for tasks. List Management:
Feb 2014 - Jan 2017

Marketing Manager

Greater Denver Area

Email and Promotional Marketing - Campaign Development/Management: Strategize, define and manage all content and promotions for marketing emails and brick-and-mortar campaigns. This includes, but is not limited to, retention campaigns, retargeting campaigns, traffic drivers, prospect/lead drips, confirmation and transactional emails, client announcements.

Sep 2011 - Feb 2014

Marketing Coordinator

Greater Denver Area

Email Marketing - Campaign Development/Management:Effectively and efficiently managed a wide range of programs and deliverables for the demand generation team. Created and delivered landing pages and email campaigns from initial offer and message development to final distribution and follow-up on resulting leads. Account Management:Independently.

Jun 2011 - Aug 2011

Marketing Assistant

Westword

Greater Denver Area

Social Media:Created attention-grabbing posts on social-media sites, which includes Facebook and Twitter. Marketing/Advertising Analytics:Tracked and compiled advertising data from a variety of online platforms to create weekly campaign summaries and complete campaign summaries. Transferred street team leads into a comprehensive reporting mechanism..

Sep 2010 - May 2011
Team & coworkers

Colleagues at audience town

Other employees you can reach at corpnet.com. View company contacts for 23 employees →

1 education record

Sara Smith education

FAQ

Frequently asked questions about Sara Smith

Quick answers generated from the profile data available on this page.

What company does Sara Smith work for?

Sara Smith works for audience town.

What is Sara Smith's role at audience town?

Sara Smith is listed as Director of Customer Success at audience town.

Where is Sara Smith based?

Sara Smith is based in Grand Junction, Colorado, United States while working with audience town.

What companies has Sara Smith worked for?

Sara Smith has worked for Audience Town, Corpnet, The Bokka Group, Slimgenics, and Verio.

Who are Sara Smith's colleagues at audience town?

Sara Smith's colleagues at audience town include Jimmy Perez, Devin Cooks, Alfa Arias, Amanda Hennessy, and Kristi Phelps.

How can I contact Sara Smith?

You can use AeroLeads to view verified contact signals for Sara Smith at audience town, including work email, phone, and LinkedIn data when available.

What schools did Sara Smith attend?

Sara Smith holds Bachelor Of Arts (B.A.), Communication And Media Studies from University Of Colorado Denver.

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