Sarabeth Ritch Email & Phone Number

Durham, NC, US

- Effectively onboard new Midmarket and Enterprise customers, leading them through multiple software migrations and integrations in order to execute on customer use cases and key milestones and to fast-track value.- Lead the implementation phase for new customers including onboarding project scope, plan, resources, and timeline.- Build strong stakeholder.

Raleigh-Durham, North Carolina Area

- Partner with a team of Sales Representatives and Product Pre-Sales Consultants in the General Business Vertical to validate in and out of scope requirements and assist with solutioning as necessary- Collaborate with Practice Vertical Leads, Practice Directors and Practice Managers to determine the best approach for Professional Service offerings based on.

Remote

- Worked with Enterprise clients by evaluating their email Marketing program and identifying opportunities for improvement and optimization.- Presented audit of existing campaigns to C-Level contacts and provided recommendations for creative and strategic enhancements.- Planned and coordinated internal resources needed to ensure deliverables and.

Raleigh-Durham, North Carolina Area

-Served as the primary business point of contact and internal advocate for over 100 clients. Built client relationships at all levels of an organization to retain business and maintain customer satisfaction.-Negotiated annual renewal contracts, proactively reach out to customers to inform of new product features and updates, up-sold and cross-sold Bronto’s.

Burlington, MA

- Managed a sales territory consisting of upmarket B2B and B2C companies in the states of Tennessee, Alabama, Mississippi, and Georgia- Provided enterprise solutions for sales & marketing professionals in: customer relationship management (CRM), marketing automation, social media marketing, content marketing, big data marketing, eCommerce, loyalty.