Prepares financial reports and present them to the Board. Reviews and process invoices for the association. Independently manages the day-to-day operations and customer service of the association. Writes and creates resolutions, community emails, and other announcements. Negotiates and obtains bids from vendors for Board approval.

Business acquired November 2022. Created all marketing materials for customers and designs social media campaigns. Managed social media platforms, promoting programs in Italy, France, Spain, Australia, and China. Nurtured leads and customers through entire customer journey. Designed and updated company website and blog.

Answered customer and potential customer phone calls, chats, and emails. Created workflows and more in Salesforce.com. Became a certified Salesforce Administrator. Integrated Qualtrics with Salesforce. Honed business processes and procedures with a customer-centric mindset.

Writes roller derby recaps and utilizes social media to increase readership. I began as a film festival intern, collaborating with editorial and marketing staff to formulate a plan for coverage of Slamdance Film Festival. Posted over 32 reviews and film stills to the magazine website as well as to three other promotional sites. Communicated with PR firms, sent out notices of film reviews, and improved look of magazine coverage.

Edited content in AP style for the City of South Salt Lake's monthly newsletter. Reviewed and discussed newsletter content. Contributed to the design and look of the newsletter. Interviewed residents of the City of South Salt Lake for articles.

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Supervised and edited the written content of over 8 interns. Posted and recorded this content online for clients. Managed the social media websites for 3 clients and answered customer questions. Coordinated assignments and brainstormed advertising strategies using strong writing, editing, and conceptual skills. Composed articles for over 13 clients using search engine optimization varying from law firms to restaurants. Personally, I have produced over 180 unique articles, blogs, and creative stories while meeting deadlines as a brand journalist.

Answered customers' questions and provided information on procedures or policies. I computed and recorded totals of transactions and ensured that the amount in the cash drawers at the beginning and end of each shift were correct. Greeted customers entering the cafeteria. Issued receipts, refunds, credits, or change due to customers and maintained a clean and orderly checkout area. Received payment by cash, check, credit cards, or vouchers. Resolved customer complaints.