Sara Ann Binge Barmi Email & Phone Number

Toronto, Ontario, Canada

Gurgaon, India

• Trained voice and non-voice batches for international and domestic batches
• Created and maintained daily and weekly reports w.r.t trainee attendance, performance, communication ability, and administrative tasks
• Ensured closure of administrative tasks for trainees
• Created and facilitated grammar, voice and accent, soft skills and cultural content
• Created and curated Communication, Culture and Soft Skills content for a business process
• Conducted assessments for existing and prospective candidates to be hired

Gurgaon, India

• Upskilled associates on various soft skills modules
• Conducted routine communication checks
• Conducted refresher sessions on grammar and soft skills
• Created communication content

Gurgaon, India

• Trained Voice and Non-Voice batches with an average conversion rate of 90%
• Conducted gauges and published reports w.r.t trainee performance
• Was an active participant in the organizing and execution of extra-curricular activities conducted for employees in the support function
• Participated in CSR programs

Gurgaon, Haryana, India

• Conducted voice and non-voice assessments as part of a profiling round in recruitment
• Conducted voice interviews for candidates in hiring
• Assessed and corrected passages for non-voice candidates in hiring

New Delhi Area, India

• Conducted first level communication assessments to gauge if the candidate was eligible to be hired
• Was trained on all 4 modules of the TTT course
• Was certified as a Voice and Accent Trainer
• Trained Non-voice batches for domestic profiles

Bachelor'S Degree, Psychology

Bachelor Of Arts - Ba, English Language And Literature/Letters