Sara Biskie Email & Phone Number

Seasoned Director of Operations with more than 20 years of management experience in unique swim school industry. Excellent leadership and customer service skills. Track record of achieving exceptional results in sales, brand development and management. Motivated leader with strong organizational and prioritization abilities.

• Founding Co-Owner And Coo

  Pro Swim Academy

  Jan 2014 - Present - Elk Grove Village, Il

  ▪️Successfully developed and implemented unique swim program, curriculum and brand.▪️Including all aspects of starting a new business.▪️Organize production and design of all curriculum materials. Develop tests,questionnaires, and procedures that measure the effectiveness of new program, anduse these tools to determine whether program objectives are being met.▪️Prepare both program and human resource manuals, guidelines, policies and practicesfor the company.▪️Plan and direct staffing, training, and performance evaluations to develop and controlsales and service programs.▪️Review operational records and reports to project sales and determine profitability.▪️Prepare budgets, pricing and discount schedules.▪️Formulate, direct and coordinate marketing activities and policies to promote productsand services, working with advertising and promotion managers.▪️Led yearly gross sales from startup to $900,000.▪️Successfully completed the Certified Pool Operators course and maintained 32,000 gallon commercial pool and all aspects of the pump room.▪️Perform payroll functions, such as maintaining timekeeping information, and processing and submitting payroll.