Sarabjeet Singh Email & Phone Number

Ottawa, Ontario, Canada

Helping solution and implement ncino for various enterprise and mid-size financial institutions. This consists of declarative and sometimes programmatic ncino/salesforce configurations to deliver the custom use cases that couldn’t be fulfilled OOTB. Some of the heavily used features are Flows, Approval Processes and Salesforce Experience Cloud.

BC, Canada (Remote)

In this role, as a part of the internal core team I closely worked with broad range of product teams to gather the requirements, solution the asks and recommend best practices to implement the solutions on Salesforce platform.

Toronto, Ontario, Canada

• Built accountability-based relationships with internal and external clients at enterprise financial institutions globally.
• Conducted meetings with key stakeholders to keep them informed about the product roadmap, collect information on business process, elicit requirements and determine the optimal course of action.
• Participated in business solution design process for product customizations, analyze technical feasibility of the asks, write user stories, define scope and prioritize the JIRA tickets for bi-weekly agile sprints.
• Worked with different project managers and act as a bridge between internal technical teams and clients project teams to ensure all involved work together to get best results.
• Lead the deployment process, configure salesforce.com instances, perform quality assurance, support data migration and integration activities for the current onboarding project.
• Created and maintained the configuration documents, working prototypes, process flow diagrams, Business Operations Test (BOT) plans and manage the releases.

• Lead a devOps project to migrate the change management process from ANT to SFDX andversion control from SVN to Git.

Toronto, Ontario, Canada

• Collaborated with business stakeholders, solution architects, developers and UX team to design CRM applications for the onboarding clients.
• Wrote the user stories, performed unit tests in JIRA and regression tested the deliverables.
• Worked with the sales and the marketing teams to gather data requirements, load the data and spin the sandboxes for client demonstrations.

Ottawa

• Research Area: Resource Management and Economics of Cloud ComputingSupervisor: Dr Marc St-HilaireThesis Title: A User Relinquishment-aware Resource Assignment Model to Maximize the Net Profit of Cloud Service.
• Conducted a three-phase research work under the supervision of Professor Marc St-Hilaire for strategic allocation of the computing resources to maximize the net profit of cloud service provider
• Phase 1: Proposed a mathematical model that calculates the opportunity cost loss of the cloud service providers; Evaluated it in open-source simulation framework: CloudSim (using JAVA)
• Model was published in 24th International Conference on Telecommunication (ICT 2017), Limassol, Cyprus, pp. 1-6, May 2017
• Phase 2: Implemented Linear Regression (a machine learning technique) to predict the user behavior based upon the user history; Used Java and Octave to carry out results
• Phase 3: Based upon the predicted user behavior, proposed an optimization model for resource estimation to minimize the opportunity cost loss; evaluated the model using Java API of IBM CPLEX

Ottawa, Canada Area

• Courses:-Software Product Management(Agile)-Software Validation and Verification
• Duties: Preparing test cases for the labs, held office hours, marking the course assignments and mid-terms
• Built strong oral communication skills from working as an interface between professors and the students
• Learnt to work efficiently in a deadline-constraint environment