Sara Brown Email & Phone Number

England, United Kingdom

Greater London, England, United Kingdom

London, England, United Kingdom

Rufus Leonard was acquired in January 2023. This is a continuation of my previous role, but working with a larger team and with the wider Operations team to implement a new resourcing process across the agency.

London, England, United Kingdom

Working alongside Client Services, Delivery and Resource Heads to ensure projects areresourced correctly and efficiently, and making sure people within the Creative, Strategy, UX andCopy teams are working to their best capacityFacilitating and helping to resolve resourcing issues/conflicts with relevant teams, both for live andupcoming/forecasted projectsSourcing, engaging and negotiating with freelance talent based on specific project requirements,and building… Show more Working alongside Client Services, Delivery and Resource Heads to ensure projects areresourced correctly and efficiently, and making sure people within the Creative, Strategy, UX andCopy teams are working to their best capacityFacilitating and helping to resolve resourcing issues/conflicts with relevant teams, both for live andupcoming/forecasted projectsSourcing, engaging and negotiating with freelance talent based on specific project requirements,and building the agency ‘black book’ of talentImplemented and management of the agency IR35 processBuilding competency assessments on skills and capabilities to help identify effective trainingmaterials and programs to support team and individual developmentWorking with Heads of Department, HR and Head of Finance to make recommendations for openpositions on permanent hires for the Creative and Strategy teamsIn absence of internal recruiter, I have assumed responsibility for managing the recruitmentprocess for Creative – inc vetting candidates, arranging interviews, compiling feedback andsubsequent onboarding1 of 3 Mental Health First Aiders for agency Show less

London, England, United Kingdom

Brought in to establish this new role, and to implement more robust and effective resourcemanagement processes across the agencyResourcing across Design, Creative and 3D Visualisation, allocating time to ensure that theresourcing of current and future projects was in line with deadlines, budget and talentrequirement.Liaising and communicating daily with other areas of the business including Client Services,Business Development and MarketingDefining and… Show more Brought in to establish this new role, and to implement more robust and effective resourcemanagement processes across the agencyResourcing across Design, Creative and 3D Visualisation, allocating time to ensure that theresourcing of current and future projects was in line with deadlines, budget and talentrequirement.Liaising and communicating daily with other areas of the business including Client Services,Business Development and MarketingDefining and managing departmental processes and best practicesImplementing changes to internal workflows and the agency resource management system,including a new Creative briefing process to ensure all information was captured and sharedin a timely mannerRecruiting and managing all Design and Creative freelancersManaging commercial relationships and negotiating rates with recruiters, while also buildingup a direct pool of freelancers across all disciplines Show less

London, England, United Kingdom

Resourced across all departments including Creative, Design (digital and print), Data, Strategy,HTML Build, Project Management and Account ManagementAllocating time and resources to manage projects towards deadlines, as well as creative, quality,and budgetary goalsLeading weekly resource/operations meetings with Heads of Department and the ManagementTeamImplementing changes to internal workflows and the agency’s resource management systemDefining and… Show more Resourced across all departments including Creative, Design (digital and print), Data, Strategy,HTML Build, Project Management and Account ManagementAllocating time and resources to manage projects towards deadlines, as well as creative, quality,and budgetary goalsLeading weekly resource/operations meetings with Heads of Department and the ManagementTeamImplementing changes to internal workflows and the agency’s resource management systemDefining and managing departmental processes and best practicesRecruiting and managing all freelancers while adhering to project and company budgetsReduced freelancer spend by 58% between 2013 – 2017, through direct resourcing and efficientresource managementManaging 3rd party relationships including production partners, print and online suppliersWorking closely with Finance to ensure commercial due diligence (setting up suppliers, NDAs,raising POs and signing off invoices)Working closely with HR across annual reviews, maintaining staff files, coordinating training and newstarter onboardingActing as PA to the ECD - managing their diary and travel arrangements, organising interviews withnew creative teams and production partnersLed an internal global brand merger, coordinating feedback and requests from multiple seniorstakeholders in London, New York, Sydney and Tokyo Show less

London, England, United Kingdom

Managing key client projects, working efficiently to deliver excellence, whilst proactively lookingfor ways to help improve overall client service deliveryTaking ownership of projects and ensuring delivery against all targets setProject managing the production and development of campaigns from brief to fulfilment andensuring delivery on time, to budget and in line with customer service agreementsResource allocation for UX, creative and front end… Show more Managing key client projects, working efficiently to deliver excellence, whilst proactively lookingfor ways to help improve overall client service deliveryTaking ownership of projects and ensuring delivery against all targets setProject managing the production and development of campaigns from brief to fulfilment andensuring delivery on time, to budget and in line with customer service agreementsResource allocation for UX, creative and front end developmentSourcing, briefing and managing external suppliers and freelancersManaging all campaign and third party information and ensuring that payment arrangementsand billing schedules were agree Show less

London, England, United Kingdom

Leading and developing the client services team to provide outstanding service to all clientsRecruiting, training, and providing ongoing guidance and support to all staffManaging holiday approvals and staff sicknessActing as the key account manager on sensitive and high profile accounts, successfully nurturingexisting accounts and developing new relationships at all levels of the clients' organisationSupporting senior management with business, product and… Show more Leading and developing the client services team to provide outstanding service to all clientsRecruiting, training, and providing ongoing guidance and support to all staffManaging holiday approvals and staff sicknessActing as the key account manager on sensitive and high profile accounts, successfully nurturingexisting accounts and developing new relationships at all levels of the clients' organisationSupporting senior management with business, product and service developmentArranging and attending client meetings, corporate events and presentations across the countryOverseeing internal projects, including the planning and implementation of changes to internalprocesses and the company’s workflow management system Show less

• Liaising daily with a large portfolio of clients to manage and grow their accounts, overseeing order progression and workflow from instruction to completion• Composing briefs and communicating instructions to photographers and designers • Working in close co-operation with the production team to create and edit layouts; reviewing outgoing work for quality and accuracy• Liaising with external marketing managers to ensure compliance with clients' corporate branding and design… Show more • Liaising daily with a large portfolio of clients to manage and grow their accounts, overseeing order progression and workflow from instruction to completion• Composing briefs and communicating instructions to photographers and designers • Working in close co-operation with the production team to create and edit layouts; reviewing outgoing work for quality and accuracy• Liaising with external marketing managers to ensure compliance with clients' corporate branding and design specifications Show less