Sara C. Email & Phone Number

Cambridge, England, United Kingdom

• Management of content in WordPress (e-learning site).• Management of users, support inbox, and users’ feedback.• Implementation of user experience. • Researching and liaising with SMEs to update E-Learning content (sort, edit, upload).• Support the E-Learning Product Manager to develop and release elements of training materials.• Curriculum QA (content and functionalities).• Management of documentation related to E-Learning (ensure content complies with training NASBA/CPD accreditations).• Record and update all training related sales on the CRM system (HubSpot).• Support the implementation of new working solutions and administrative tasks for E-Learning.• Attend meetings relevant to the training team.• Development and distribution of the internal Training Newsletter.• Design of images and documents to promote training content.

Cambridge, England, United Kingdom

• LMS administration (Agylia).• Record and update all training related sales in CRM system (HubSpot).• Review of content to ensure it is in line with corporate style guidelines.• Managing day-to-day administrative tasks for E-Learning business.

Spain

Proofreading and translation collaboration in various projects.

Cambridge, England, United Kingdom

• Produce, edit, proofread and update content for MyHR Portal • Conduct peer edits for spelling, grammar, style, punctuation, voice and form• Secure confidential documents in Box, Smartsheet, and other content repositories• Coordinate internal content localisation and ad hoc translations requests • Proofread Spanish translations from external agencies• Administration tasks of MyHR Portal (review of feedback, data reports, workflows, user access)• Analysing data and user feedback to conduct content improvement projects• Lead ServiceNow Knowledge Module training sessions for colleagues globally • Develop interactive online training courses using Articulate Rise • Create and maintain training materials including video-tutorials and how-to guides• Monitor effectiveness of training and take action to ensure continuous improvement• Regular content revisions and system usability testing• Organisation of training sessions

Cambridge, United Kingdom

• Assist countries to analyse their HR content and ensure it is ready for migration• Migration lead for Spain, Italy, Portugal, CAMCAR, South Cone and Andean Cluster countries• Migration of content to new templates• Action tracking and chasing through Smartsheet• Edit, proofread and update articles to ensure content is appropriate to the target audience• Translate project Communications Toolkit (English to Spanish)• Localise established Global Guides (English to Spanish)

Cambridge, England, United Kingdom

• Sales assistant and customer service (till point, shop floor, stockroom)• Organisation of the stock to ensure the shop met customer expectations• Pre-delivery preparation and daily plan• Training of new members of the team• Transfers between stores

Cambridge, England, United Kingdom

• Shop floor responsible, sales assistant and trainer for Divided Department• Organisation of the daily plan• Store logistics processing (merchandise and security tagging)

Cambridge, England, United Kingdom

• Assisting in all aspects of the shop sales floor activities• Training new members of the team• Till point responsible• Merchandising and stock management

Arrecife, Canary Islands, Spain

• Customer Service on the shop-floor and tills• Stock Management

Arrecife, Canary Islands, Spain

Volunteer proofreading work of the book of the School of Arts Pancho Lasso of Lanzarote.

Madrid, Community Of Madrid, Spain

• Edit and proofread content for the website (spelling, grammar, style, punctuation)• Produce articles for various web audiences • Update the website and select the content for upload • Translate articles (English to Spanish) for online content • Management of social media channels to help increase traffic to the site • Prepare images and photographs for inclusion in web publications• Ensure that the general appearance of websites is of a suitable standard

Arrecife, Canary Islands, Spain

• Gather and verify factual information through interviews and research• Write news articles for TV broadcast

Arrecife, Canary Islands, Spain

• Researching and writing articles for broadcast (local TV channel)

Bachelor'S Degree, Journalism

Master'S Degree, Protocol And International Relationships

Specialist In Proofreading And Editing, Publishing

Editorial, spelling, proofreading and text editing (publishing).