As Director of Operations, I provided operational leadership for Summit Medical Group, a 380 provider, physician-owned, primary care with specialty medical practice. The medical practice operates 50 practice locations in 14 counties serving more than 260,000 patients averaging 1M+ encounters annually. In this role, I managed the central operations support team, corporate-owned primary care clinics, and the multi-site resource advanced practitioner practice. I also worked collaboratively with the Executive Medical Director and the Management Services Organization (MSO) leadership team. Additionally, I was responsible for lead enterprise-wide strategic practice operations improvement projects in collaboration with the Executive Medical Director, MSO executives, and physician leadership committees. Key contributions included: • Served as Executive Lead for Practice Operations & Development Committee identifying market and practice gaps • Collaborated with Chief Value Based Care Officer creating training, workflows, and strategies to improve practice site • Improved medical group quality scores to enhance patient care and increasing payer quality bonus earning potential• Led operational due diligence for physician partnerships and practice affiliations according to industry best practices• Completed strategic market assessment to support practice growth planning and strategic service line development• Co-supervised site managers, including oversight of quarterly management assessment and professional development• Developed and led advisory services including practice benchmarking, workflow assessment and improvement, management assessment tool, annual operational assessments, and patient satisfaction

While working with TeamHealth, I served as VP of Operations responsible for leading fiscal and operational management at 13 geographically separated operational sites, combining to $35M+ in gross revenue. This position involved managing 250+ employed and independent contract providers in practices operating 24/7. I delivered all aspects of operational leadership for clients in a 4-state regional territory in collaboration with Regional Medical Director and Facility Medical Directors. In addition, I coordinated with leaders and staff at operational service centers to optimize performance. Key contributions included: • Directed overall operational budget management and led monthly operational review for senior leaders at 13 client sites• Collaborated to support practice operations responsibility as Operational Business Lead for business development• Spearheaded start-up of 5 new operational practice locations distributed across 4 states within a 15-month time period

As Regional Director of Medical Staff Development, I was recognized for achieving a physician recruitment goal during my first full year as Regional Director. In this role, I was selected by senior leadership as a recruiting team delegate to assist in developing and finalizing a Fair Market Value Analysis Tool in coordination with CHS legal and an external vendor. I also guided physician recruitment for affiliated hospitals in Southeastern PA and NJ markets. Additionally, I coordinated physician candidate sourcing for all affiliated hospitals. Key contributions included: • Liaised between physician candidates and hospital CEOs, Legal, and VPs of Operations, Practice Management, Finance• Spearheaded the overall territory physician candidate pipeline development through oversight of recruiting coordinators• Recruiting subject matter expert for affiliated hospital executives on topics, including contract terms and stark concerns

I served as Director of Marketing & Business Development responsible for leading physician recruitment for hospital and affiliated practices. I also led development and implementation of business growth and marketing plans for clinical products, service lines, employed physician practices & medical staff. In addition, I was the Physician Liaison responsible for physician satisfaction of approx. 100 physicians.

As Director of Practice Management & Business Development, I maintained P&L responsibility for 8 hospital affiliated multi-specialty sites (2 Family Practices, Internal Medicine, Orthopedics, Hospital Medicine, Radiology, and 2 Nursing Homes). This position included directing physician recruiting activities to support organizational growth. I also maintained responsibility for all aspects of hospital and physician practice marketing, public relations, and business development. In addition, I was recognized as key player in implementation of business growth strategies for clinical products & services. Key contributions included: • Improved practice EBITDA 17%; improved physician encounters 50%; improved physician schedule productivity 41%• Implemented Rural Health Clinic designation for Family Practice location aligning with internal and external guidelines• Achieved the 2010 Gold Aster Award for a hospital testimonial campaign, recognized within the top 5% in the nation• Elevated market penetration of hospital loyalty program, Healthy Woman & Senior Circle to 36% through best practices

Providing leadership as Director of Marketing & Public Relations, I implemented a marketing and public relations plan resulting in improvements in market share and brand perception. In this role, I implemented the Healthy Woman Program, a membership-based loyalty program offering monthly health and wellness seminars. I was also member of the senior management team assisting in strategic planning and daily operations. Key contributions included: • Planned hospital events, including ground-breaking ceremonies, dedications, community events, and employee events• Implemented marketing and public relations plan resulting in improvements in market share and brand perceptions• Graduate of Georgia Academy for Economic Development and Leadership Fannin; served as Chamber Ambassador• Community leader; Fannin Co. Chamber Board Member, Chair of the Leadership Fannin Steering Committee, North Georgia Regional Development Advisory Council, Fannin’s Future Steering Committee, Leadership Fannin