Sara Christensen Email and Phone Number

Focusing on the following types of cases:▪️Children in Need of Protection or Services▪️Juvenile in Need of Protection or Services▪️Chapter 48 Guardianships▪️Juvenile Delinquency▪️Termination of Parental Rights▪️Guardian ad Litem▪️Criminal Defense

Handled a caseload consisting of juvenile delinquencies, citations, and adult criminal matters.

Focusing on juvenile matters.

Manage assigned caseload consisting of claims for work injuries in Illinois and Wisconsin.Analyze, review, negotiate, and settle claims of varying complexity with minimal sypervision. Establish and monitor reserves to adequately reflect potential exposure of claims at all times. Investigate claims to determine compensability based on policy coverage and state mandates. Communicate effectively with medical providers, claimants, insureds, and attorneys in a timely manner. Provide exceptional customer service.

Managed assigned caseload, consisting of claims for work injuries in Illinois, Wisconsin, and Minnesota. Analyzed, reviewed, negotiated, and settled claims of varying complexity with minimal supervision. Established and monitored reserves to adequately reflect potential exposure of claims at all times. Investigated all claims to determine compensability based on policy coverage and state mandates. Communicated with medical providers, claimants, and attorneys within a timely manner. Provided exceptional customer service to internal and external customers.

Managed assigned caseload, some with high complexity. Analyzed claims, set reserves, determined compensability, paid benefits, and settled claims within established dollar authority. Discussed claims with petitioners’ attorneys to negotiate an appropriate settlement. Assigned claims to defense counsel as needed. Assisted defense counsel in obtaining information in order to prepare for possible trial. Actively pursued return to work when warranted. Investigated all claims within assigned caseload. Communicated with treating physicians, claimants, and attorneys in a timely manner.

Negotiated contracts with vendors. Demonstrated knowledge in contract law. Ensured invoice information was entered accurately into a database system. Received any and all escalated invoice issues. Coached invoice specialists regarding any errors made. Compiled account histories in order to determine if/when invoices had been paid to vendors. Placed calls to vendors to dispute incorrect charges. Demonstrated the ability to effectively communicate with vendors and clients when necessary. Worked effectively with other departments with the company to ensure invoices were processed in a timely manner.