Sara Cordeiro Email & Phone Number

Portugal

• Produced creative e-learning, videos, visual aids, and marketing materials.• Simplified complex or technical information into accessible learning experiences with clear, action-oriented goals• Developed and implemented marketing campaigns for launching learning initiatives.• Prioritized and managed multiple projects within design specifications.• Managed stakeholders effectively.• Experimented with new ideas and tools to launch innovative and engaging products.• Measured the impact of digital products and improved learning content design using feedback.• Coordinated and guided external agencies to complete design projects.

San Ġiljan, Malta

• Designed and delivered the development and organizational learning for new and existing staff.• Produced creative e-learning, videos, and marketing materials.• Simplified complex or technical information into accessible learning experiences with clear goals• Identified corporate learning needs and opportunities.• Managed stakeholders effectively• Utilized a mix of methodologies, including gamification and self-directed learning, while researching new methods and industry trends• Prioritized and managed multiple projects.

Spinola

• Trained and mentored new hires.• Identified and mitigated potential risk areas in business operations.• Generated compliance reports for money laundering and terrorism financing prevention.• Conducted assessments and investigations of suspicious financial activity.• Performed KYC and risk assessments for new accounts.• Analyzed patterns to prevent company losses.• Ensured compliance with Responsible Gaming, Game Integrity, and regulations.

St Julians

• Trained and mentored new staff.• Evaluated business operations to identify potential risk areas and generate statistical reports.• Maintained daily contact with financial companies worldwide and communicated with customers via email.• Conducted KYC and KYB investigations, reviewed risk reports, and reported compliance reports on ML and CFT to prevent company losses..

Cashier, Customer Service, Administrative Services, KYC.

Lisboa E Região, Portugal

Cashier, Customer Service, Administrative Services.

Lisboa E Região, Portugal

Cashier, Reposition, Customer Service

Fogueteiro, Setúbal, Portugal

• Training new agents, supervision of shifts in management's absence, Cashier, Customer Service, Food Preparation, Cleaning.