Business And Technology Analyst
Remodeled the account opening procedure for both Corporate and Personal accounts. Worked with different softwares such as Freevo and Xerox to make sure we obtained both efficiency and alignment between our agency's departments (Business-Credit-Operations-Compliance)Created reporting and data analysis that identified different revenue streams that the agency could target to boost efficiency and raise levels of optimizationCollaborated with Corporate Account Officers to conduct Business Area negotiations and direct customer interaction to support and comply with internal regulatory responsibilities/obligations