Senior Director Of Sales Operations
Current
Jul 2021 - Present
AeroLeads people directory · profile
Sara Cowdin (Bussa) Email & Phone Number
Senior Director of Sales Operations at Service Express
at
Service Express
2 work emails found
@seiservice.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Director of Sales Operations at Service Express
Location
Grand Rapids Metropolitan Area, United States, United States
Who is Sara Cowdin (Bussa)? Overview
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Quick answer
Sara Cowdin (Bussa) is listed as Senior Director of Sales Operations at Service Express at Service Express, based in Grand Rapids Metropolitan Area, United States, United States. AeroLeads shows a work email signal at seiservice.com and a matched LinkedIn profile for Sara Cowdin (Bussa).
Sara Cowdin (Bussa) previously worked as Senior Director of Sales Operations at Service Express and Director of Customer Success & Hardware Solutions at Service Express. Sara Cowdin (Bussa) holds Bachelor Of Science, Major: Criminal Justice from Grand Valley State University.
Company email context
Email format at Service Express
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*@seiservice.com
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AeroLeads found 2 current-domain work email signals for Sara Cowdin (Bussa). Compare company email patterns before reaching out.
Profile bio
About Sara Cowdin (Bussa)
Service Express, Inc. is a leader in delivering customized service solutions for on-site hardware maintenance, focusing on IBM, HP, Sun and Dell for mid to high-end servers. Our focus is our customers - providing professional technical support and outstanding customer service at every level. With Service Express, you have an entire company committed to exceeding your expectations. We are serious about our service commitment, which is why Service Express has a 98% Customer Retention Rate. For over 20 years, we have consistently delivered expert service and substantial savings in "The SEI Way". Service Express's accomplishments: *"101 Best and Brightest Companies to Work For" since 2005 *Named to the Inc. 5000 List of America's Fastest-Growing Privately Held Companies every year since 2007 *Alfred P. Sloan Award for Business Excellence in Workplace Flexibility in 2009-2011 *Outstanding Growth Award from ACG Western Michigan in 2011 *Top Small Company Workplace by Inc. Magazine and Winning Workplaces in 2011 *Michigan's Top Workplace by the Detroit Free Press and WorkplaceDynamics in 2011 *"101 Best and Brightest Companies to Work For in the Nation" in 2011Specialties: Sales | Client Relationship Management | Account Management | Team Management | Business Development | Customer Relations | Operations | Process Improvement | Environmental Services | Waste Management | New Business
Listed skills include Account Management, Sales Operations, Sales, New Business Development, and 46 others.
Current workplace
Sara Cowdin (Bussa)'s current company
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9 roles · 25 years
Sara Cowdin (Bussa) work experience
A career timeline built from the work history available for this profile.
Director Of Customer Success & Hardware Solutions
Current
Apr 2019 - Present
Sales Support Manager
Apr 2017 - Apr 2019
Billing Manager
Oct 2013 - Apr 2017
Contract Billing Specialist
Mar 2012 - Oct 2013
Territory Manager/Outside Sales
- Managed a 5 county territory within Michigan. Establish, nourish and maintain client relationships with new and existing corporate accounts. Travel within the designated territory to achieve business goals and.
- Delivered and maintain $150K in existing monthly customer revenue
- Grew territory by $12K in new annual business by developing new client relationships
- Developed and nourish relationships with over 350 client accounts
2011 - 2012
~1 yr
Operations Associate
- Led container delivery department, created productivity reports and coordinated quality control efforts. Directed routing and managed delivery across 12 counties. Served as the primary point of contact for municipality.
- Improved daily container delivery productivity by 25% within 8 months across 12 counties
- Contributed to process improvements that led to 20%+ cost reductions and10% increase in efficiency
- Enhanced customer experience by improvement processes and procedures
2010 - 2011
~1 yr
Customer Service Supervisor
Republic Services Inc. (F/K/A Allied Waste)
- President’s Club, 2007Call Center Supervisor of the Year, 2007Managed a team of 28 accountable for sales and customer retention across a 25-county territory. Led team to award-winning results year over year for 4.
- Coached, mentored and directed team to obtain new business and retain current customers while reducing overtime
- Improved abandonment rate by 2.5% year over year for four consecutive years; improved customer experience and decreased costs
- Analyzed reports and data to adjust processes, increase productivity and determine areas of improvement
- Led interdepartmental meetings encouraging cohesive teamwork; selected as traveling interim Call Center Supervisor for Crown Point, IN
2005 - 2010
~5 yrs
Team Leader & Customer Services Representative
Republic Services Inc. (F/K/A Allied Waste)
- Handled commercial account customer service and retention for 25 counties across Western Michigan. Established and maintained relationships with customers to increase existing business; delivered revenue to the.
- Utilized problem solving and communication skills to resolve customer issues
- Collaborated with colleagues and management during a merger involving 50,000 customers
- Delivered excellent service; resulted in multiple promotions to commercial customer service and team leader
2001 - 2005
~4 yrs
1 education record
Sara Cowdin (Bussa) education
-
Grand Valley State University
FAQ
Frequently asked questions about Sara Cowdin (Bussa)
Quick answers generated from the profile data available on this page.
What company does Sara Cowdin (Bussa) work for?
Sara Cowdin (Bussa) works for Service Express.
What is Sara Cowdin (Bussa)'s role at Service Express?
Sara Cowdin (Bussa) is listed as Senior Director of Sales Operations at Service Express at Service Express.
What is Sara Cowdin (Bussa)'s email address?
AeroLeads has found 2 work email signals at @seiservice.com for Sara Cowdin (Bussa) at Service Express.
Where is Sara Cowdin (Bussa) based?
Sara Cowdin (Bussa) is based in Grand Rapids Metropolitan Area, United States, United States while working with Service Express.
What companies has Sara Cowdin (Bussa) worked for?
Sara Cowdin (Bussa) has worked for Service Express, Republic Services Inc, and Republic Services Inc. (F/K/A Allied Waste).
How can I contact Sara Cowdin (Bussa)?
You can use AeroLeads to view verified contact signals for Sara Cowdin (Bussa) at Service Express, including work email, phone, and LinkedIn data when available.
What schools did Sara Cowdin (Bussa) attend?
Sara Cowdin (Bussa) holds Bachelor Of Science, Major: Criminal Justice from Grand Valley State University.
What skills is Sara Cowdin (Bussa) known for?
Sara Cowdin (Bussa) is listed with skills including Account Management, Sales Operations, Sales, New Business Development, Business Development, Team Management, Customer Retention, and Cold Calling.
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