• Documentation of daily activities, care plan, care evaluations. • Developed team communications and conduct meetings.• Analysing and planning the activities • Publishing newsletter and monthly activity planner • Conveying information to the client about updates and changes • Monitoring feedback from the client to improve the working culture.

• Assisting the marketing department to issue policies. • Calculating premium and handling customer request • Issuing fire policy, motor insurance policy, marine insurance policy • To give a suitable recommendation regarding various insurance policies to clients.• Assisted the team with IT support, troubleshooting, and updating software

As part of my internship, I have gained experience working in the procurement and Finance department of the Hetauda Cement industry under the supervision of the department head.