Sarada Nayak Email & Phone Number

Jagatsinghpur, Or, In

Athagarh, Odisha, India

Key Responsibility:-1:-Achieve the Branch Monthly target.2:-Ensure that all the center meetings will be closed with 100% collection.3:-Ensure that the branch achieves Cross selling targets of other products to the eligible customers - As & when applicable.4:-Ensure that the RO collects the due amount as per the schedule and handover the same to AO before banking hours as per the process.5:-Interact with customers in a courteous and professional manner and provide prompt and quality service to the customers.6:-Being transparent with the customers in explaining the product, policies, repayment schedule, insurance, processing fees and other product related information, educating them about the benefits of making ontime payments and demonstrate high level of integrity as per the code of conducts of Suryoday.7:-Cross-verify with the customers, if any Relationship Officer has asked for the commission against the loan disbursement.8:-100% compliance to feed the new member details in BR.net correctly, without leaving any columns blank.9:-Dormant center's should not be reflected in the pipeline for more than 5 days.10:-Conduct Surprise Center Visits (minimum 3/day) and update it in the system.11:-Visit all 'first centre meeting.12:-Ensure that the Relationship Officer conducts ROCPV (Center Point verififcation) & the Center Group Trainings (CGT) for all members as per the process.13:-Conduct Group Recognition Test (GRT) of all members as per the process.14:-Handing over the loan file and passbooks to the Customers; Issuing Payments receipts to OD customers & other payments done at the branch.15:-Conducting the Monthly Performance Review of all the branch employees.16:-Reduce/keep the attrition rate of the branch in within acceptable limit.17:-Conducting weekly review meetings and sharing the minutes of the meeting with the Area Manager (0 dormant centers).18:-Interview, Screen and Recruit Team as per the requirement.

Bhubaneswar, Odisha, India

Job Purpose:-Management Trainee (MT) is the first level of hire where they report to immediate seniors who evaluate their performance in the tasks assigned to him. Initially, they can be assigned any work from a wide gamut of ongoing activities on Inclusive Finance specifically Joint Liability Group Product. Activities include Products, Policy, Sales, Credit, Operations and Collections. The probation period is of one year in which the resource is exposed to different types of Lending related works. Key Accountabilities:- 1. Ensure Productivity at desired level in branch mapped through carrying out daily operations to achieve business goals. 2. Supervise and guide the team to maximize revenue. 3. Perform market research to study consumer behaviour, latest trends, and competitor activity. 4. Ensure that branch achieve the Cross selling targets of other products to the eligible customers - As & when applicable. 5. Ensure that the branche collect the outstanding amount on or before the due date. 6. Centre meetings need to be conducted and closed with 100 percent collection. 7. Customer Delight/Customer Relationship Management. 8. Interacts with customers in a courteous and professional manner and provide prompt and quality service to the customers. 9. Ensure that branche comply with all the processes mandated as per business norms. 10. Disburse loans at the branch as per schedule with proper process. 11. Organize regular meetings with management to discuss about business updates, issues, and opportunities. 12. Ensure that branch employees are imparted with desired skill training time to time. 13. Ensure that the branch are adequately staffed as per approved manpower plan for smooth functioning of branch. 14. Nurturing the talents / evaluate team performance and build up individual development plans. 15. Reduce the attrition rate of the respective branch by addressing employee concerns.

Online

Key Responsibility:-1. Market Research: Conducting research on market trends, consumer behavior, and competitive analysis to gather insights for marketing strategies.2. Content Creation: Assisting in the creation of marketing content, including social media posts, blog articles, newsletters, and promotional materials.3. Event Coordination: Supporting the planning and execution of marketing events, such as product launches, webinars, and trade shows.4. Customer Engagement: Engaging with customers through social media, email, and other communication channels to build relationships and promote brand

Bhubaneswar, Odisha, India

Project Undertaken:- “A study on customer expectation and service provided at pantaloons through customer feedback.”Primary Objective:-A study on customer expectation and service provided at pantaloons through customer feedback.Secondary Objectives:-1. To find the factors which lack fulfilling the customer expectations at pantaloons.2. To have a study on the factors and find critical areas which could be improved to meet customer expectation.key Responsibility :-1. To understand Customers decision towards purchase of Brands Products.2. Understanding customer Needs.3. Deep knowledge about CRM, VM, Product Knowledge, Inventory Management.4. To gain knowledge on supply chain management, & CRM.5. Shrinkage Control.6. Full maintaining of KPI.7.Inbound & Outbound Logistics.8. Maintaining TAT time.Learning :-1. Engage in Inward & Outward Operations.2. Clocking hourly Productivity & maintaining TAT time.3. Engage and ensure process ,product & package movement.4. Manpower management and TeamworkCoordinate with internal functions, plan and drive process.5. Shrinkage Management.

Online

Key Responsibilities:-1. Content Creation: Assist in creating and curating engaging content for our social media platforms (e.g., Facebook, Instagram, Twitter, LinkedIn).2. Social Media Management: Schedule and publish posts, monitor social media channels, and engage with followers.3. Campaign Support: Help develop, implement, and manage social media campaigns to promote brand awareness and drive engagement.

Master Of Business Administration - Mba, Marketing And Finance

Bachelor Of Commerce - Bcom, Commerce

Intermediate In Commerce

Matric