Sara Larisch Di Rocco Email & Phone Number

Lisbon, Pt

Lisbon, Portugal

As a Supply Manager Executive working remotely, my daily duties included:- scheduling the daily rosters of teams on-ground (maintenance, housekeeping and check-ins) - attend to urgent matters (examples: guest locked out; no electricity in a property with an incoming, same-day booking; downstairs neighbour reporting a leak)- liaise with other departments (Guest Experience, Long-lets team, Account Managers, Tech) to solve issues-prepare for the days ahead and make daily reports of… Show more As a Supply Manager Executive working remotely, my daily duties included:- scheduling the daily rosters of teams on-ground (maintenance, housekeeping and check-ins) - attend to urgent matters (examples: guest locked out; no electricity in a property with an incoming, same-day booking; downstairs neighbour reporting a leak)- liaise with other departments (Guest Experience, Long-lets team, Account Managers, Tech) to solve issues-prepare for the days ahead and make daily reports of the day just passed- remotely interview, train and hire housekeepers on-ground in Paris.This position requires high rates of creativity in problem-solving, prioritisation of urgent tasks, fast response to all the dependant teams/departments and high attention to detail. Show less

Lisbon, Portugal

When Houst bought out Hostmaker, I was called back after the pandemic to work as Client Success Executive, in which I performed remotely from Lisbon for the city of Barcelona. I was the main contact person and problem-solver for the hosts (home-owners). Creating and maintaining relationships based on trust is the core of this position, where attention to detail and a customer-oriented approach are key to satisfied clients.

Lisbon, Portugal

Mersol&Luo is a consulting company helping alcohol brands expanding into the Asian markets. I was remotely hired during the pandemic to Contact beverage producers across European markets (Portugal, Spain, Italy and France) in their language in order to spark an interest in Mersol & Luo's expertise in assisting companies extend their sales reach to Asian countries.

Lisbon Area, Portugal

As Onboarding Manager at Hostmaker, a short-term accommodation management start-up, I ensured properties were optimally onboarded after the sale process was over, in order to create the most appropriate and eye-catching listing and put it live on several platforms. Responsibilities included communication with hosts during the onboarding process; data collection and elaboration, ensuring the house characteristics were updated on the company database; supervising and leading photoshoots;… Show more As Onboarding Manager at Hostmaker, a short-term accommodation management start-up, I ensured properties were optimally onboarded after the sale process was over, in order to create the most appropriate and eye-catching listing and put it live on several platforms. Responsibilities included communication with hosts during the onboarding process; data collection and elaboration, ensuring the house characteristics were updated on the company database; supervising and leading photoshoots; using creativity to improve a house's attractiveness; writing unique listings and making them attractive over several platforms; covering the Operations Coordinator position over weekends once a month. Show less

Shanghai City, China

Private English as a Second Language tutor to children aged 2-7.

Shanghai, China

Private language school specialised in teaching Mandarin Chinese to foreign students, affiliated to top-ranking university Shanghai Business School (SBS). Curriculum: spoken Chinese; written Chinese (handwriting and typing); character recognition; reading and comprehension.

Dubai, U.A.E.

Globally recognised, billion-dollar brand, awarded Tripadvisor’s world’s best airline for two consecutive years (2015/6-2016/7). Personal role: in-flight service delivery, logistics and management; safety and emergency procedures demonstration, enforcement and compliance; first aid medical assistance; punctuality and cross-time-zone time-keeping; problem-solving and conflict resolution; hygienic food handling practices; cross cultural team-building and teamwork; multitasking and prioritising;… Show more Globally recognised, billion-dollar brand, awarded Tripadvisor’s world’s best airline for two consecutive years (2015/6-2016/7). Personal role: in-flight service delivery, logistics and management; safety and emergency procedures demonstration, enforcement and compliance; first aid medical assistance; punctuality and cross-time-zone time-keeping; problem-solving and conflict resolution; hygienic food handling practices; cross cultural team-building and teamwork; multitasking and prioritising; in-flight sales of branded items; brand ambassador on-board and at Emirates sponsored events on ground. Show less

Brussels, Belgium

Created by the European Parliament (EP) to divulge and promote the EP’s role in today’s international scene through a permanent exhibition and frequent relevant temporary exhibitions, the Parlamentarium is the EP’s official Visitor Centre. Personal role: multilingual hostess, provider of customer service, information, assistance and welcoming. Logistics (political parties’ pamphlet delivery and sorting) and communication with guests and tour operators.

Brussels, Belgium

European Parliament (EP) Unit responsible for the Parlamentarium’s management. Personal role: marketing; research and drafting of press releases, articles and online communication; client relations and customer satisfaction; event attendance and networking; inter- and extra-unit communication; logistics; exhibition maintenance; translation and interpretation; colleague assistance; statistical analysis, reporting and presentation.

Brussels, Belgium

World-renowned Italian shoe brand with patented technology. Personal role: multilingual brand ambassador; customer service agent; salesperson; logistics (stock inventory, sorting and replenishment).

Brighton, United Kingdom

World-renowned American clothing brand. Personal role: multilingual brand ambassador; customer service agent; salesperson; logistics (stock inventory, sorting and replenishment).

Ma, International Relations, Merit

Activities and Societies: Volleyball Society Curriculum: international relations theory; history of world politics; European political.

Ba (Hons), Geography, 1St

Activities and Societies: Volleyball Society Curriculum: statistics; GIS mapping; development; human and physical geography; environment.

European Baccalaureate, Languages, 83%

Curriculum: languages (IT, FR, EN, PT, ES); history, geography, philosophy; biology, math; physical education