Current broker in charge for agents in state of South Carolina.

Provided leadership for a SFR portfolio of 3900 occupied properties spanning multiple states.Fostered collaborative relationships with maintenance, renewals, HOA, client services, and collections teams to optimize property performance across the region.Demonstrated exceptional problem-solving skills and a strong customer service orientation when addressing escalated issues and challenges.Maintained focus on Key Performance Indicators (KPIs) to gauge and improve regional performance.Worked in close partnership with industrial group clients to formulate and execute renewal strategies, ensuring maximum revenue generation and tenant retention.Implemented proactive strategies to review delinquent balances and eviction timelines, enhancing overall collections and reducing bad debt.Streamlined and improved processes for handling resident move-out statements and dispute resolutions.Took a proactive approach to address all regional resident escalations and requests, adhering to established policies to minimize concessions and bolster overall satisfaction.

Managing single family residential rental properties throughout Charleston Metro. Industrial groups and single owner clients. Overseeing inspections, turn over maintenance and managing third party vendors. Oversaw all aspects of the renter life cycle. Accountable for monthly invoicing processing. HOA resolution. Responsible for all owner and residential communications and escalations.

Proficiently providing comprehensive support in operations, finance, and strategic growth planning. Skilled in diverse roles including accounts management, financial analysis, and forecasting.

License with a Realtor designation while operating under a licensed broker, demonstrating in-depth knowledge of real estate regulations and ethics.Achieved sales volume of over $12 million, showcasing a strong track record of driving revenue.Proactively led marketing, advertising, and social media initiatives to enhance brand visibility and drive customer engagement.Successfully engaged with a diverse clientele, including buyers, sellers, and investors, across the Charleston metro region, building and nurturing valuable business relationships.

Managed a 72-unit multi-family portfolio property with diverse housing units, including Tax Credit, Voucher, and Public housing units.Demonstrated expertise in Tax Credit and HUD housing regulations, ensuring compliance with all relevant laws.Provided oversight for the maintenance supervisor and effectively coordinated with vendors to maintain property standards.

Orchestrated a multi-family redevelopment project, successfully transitioning properties from affordable housing to conventional apartment housing.Ensured consistently high occupancy rates throughout the conversion process, optimizing revenue and tenant satisfaction.Managed the redevelopment of individual units, achieving an impressive 33% return on investment.Forecasted and managed the annual budget with monthly follow-ups and provided detailed variance reporting to maintain fiscal transparency and control.Provided leadership and oversight for a team including a maintenance supervisor, office staff, and vendors, ensuring smooth operations throughout the redevelopment project.

Served as the initial point of contact for the community, prospective tenants, and current residents across a 432-unit apartment complex.Demonstrated a consistent track record of meeting occupancy goals and maintaining high levels of resident satisfaction.Led marketing and leasing efforts, encompassing all aspects of the sales process, from generating new leads and making appointments to conducting property tours and ensuring follow-up, all while adhering diligently to both company standards and government regulations on Fair Housing.

Conducted in-depth analysis of data received from college admission personnel, focusing on critical compliance regulations, sales performance, and company-specific standards across the United States.Compiled and synthesized data into meaningful reports, providing actionable insights for senior management to implement process improvements.

Maintained a consistent record of establishing connections with prospective students to assess their interest in pursuing higher education.Conducted comprehensive interviews with prospective students, evaluating their individual needs, interests, and qualifications.Delivered clear and concise information to empower prospective students to make informed decisions about their educational choices.Successfully managed all major components of the enrollment process, ensuring a smooth transition for students.Cultivated enduring relationships with each prospective student, offering support from the initial inquiry stage through to graduation, with a focus on their academic success.

Partner and manager for an award winning green floor refinishing franchise.Significantly improved the sales closing ratio from below the company average of 30% to an impressive 70%.Achieved the remarkable milestone of doubling gross sales in the second year of business, effectively transitioning the company into a positive cash flow position.Successfully expanded sales by 25% through referral business cultivated via network marketing strategies.Skillfully managed commercial maintenance contracts, providing outstanding account management services.Designed and executed marketing campaigns, utilizing direct mail, broadcast media, and business-to-business channels to promote the franchise.Conducted training sessions for both field and office employees, focusing on customer service and operational procedures.Supervised a team of three field employees and one office employee, overseeing their daily activities and schedules.Developed daily schedules for service vehicles and employees to optimize operational efficiency.Prepared and submitted bids for a variety of residential and commercial job opportunities.Efficiently coordinated compliance with strict franchise and state licensing requirements.