Sara Eagen Email & Phone Number

Charlotte, Nc, Us

Charlotte, Nc, Us

Charlotte, Nc

Charlotte, North Carolina, United States

• Led a team of 15 specialists in 3 locations, maximizing productivity and cohesiveness through training and managing department volumes and workload.• Analyzed internal HR metrics using SQL and SharePoint, transforming data into reports and dashboards highlighting actionable insights and trends.• Enhanced and optimized workflows in the document services department, reducing missed deadlines by over 75%.• Awarded ‘Spot Award for Excellence' (March 2022) for streamlining processes… Show more • Led a team of 15 specialists in 3 locations, maximizing productivity and cohesiveness through training and managing department volumes and workload.• Analyzed internal HR metrics using SQL and SharePoint, transforming data into reports and dashboards highlighting actionable insights and trends.• Enhanced and optimized workflows in the document services department, reducing missed deadlines by over 75%.• Awarded ‘Spot Award for Excellence' (March 2022) for streamlining processes for an Atlanta attorney’s yearly servicing agreements update, improving project turnaround by five weeks. Show less

Charlotte, North Carolina Area

• Completed ad hoc data analysis projects submitted by attorneys across all offices; effectively handled multiple projects involving large quantities of confidential data; completed projects with urgent deadlines across multiple time zones.• Transformed data from a large rideshare client’s cloud-based dashboard into insights on matter workload and spending.• Comfortably processed data using advanced Excel functions including VLOOKUP, Pivot Tables, and VBA macros; serving as a subject… Show more • Completed ad hoc data analysis projects submitted by attorneys across all offices; effectively handled multiple projects involving large quantities of confidential data; completed projects with urgent deadlines across multiple time zones.• Transformed data from a large rideshare client’s cloud-based dashboard into insights on matter workload and spending.• Comfortably processed data using advanced Excel functions including VLOOKUP, Pivot Tables, and VBA macros; serving as a subject matter expert for “code red” projects requiring a high degree of accuracy on rush deadlines. • Awarded ‘Spot Award for Excellence’ (May 2021) for efficiently cleaning, combining, and analyzing large quantities of disorganized wage data. Show less

Charlotte, North Carolina Area

• Led a team of 20 in providing document services to an international law firm, handling ad hoc data analysis projects for over 300 attorneys, attaining the highest feedback rating on the team.• Accelerated processes, resolved critical matters, and handled highly technical Microsoft Word queries and advanced Microsoft Excel projects requiring VLOOKUP and custom formulas. Maintained a high level of accuracy and attention to detail on all projects.• Implemented solutions to streamline and… Show more • Led a team of 20 in providing document services to an international law firm, handling ad hoc data analysis projects for over 300 attorneys, attaining the highest feedback rating on the team.• Accelerated processes, resolved critical matters, and handled highly technical Microsoft Word queries and advanced Microsoft Excel projects requiring VLOOKUP and custom formulas. Maintained a high level of accuracy and attention to detail on all projects.• Implemented solutions to streamline and reduce the workload of large projects; in July 2018 reduced an Excel project from a 30-person team to a 2-person team, freeing up the department to handle other requests. Show less

Charlotte, North Carolina Area

• Supported multiple managers from different departments with scheduling, drafting, proof-reading, and managing data in MS Excel.• Maximized productivity, minimized downtimes, streamlined and automated processes, increased accuracy, and reducing capital expenditure and management costs through actively communicating with key stakeholders and implementing strategic insights.• Utilized advanced abilities in Microsoft Excel, which include VLOOKUP, conditional formatting, data validation… Show more • Supported multiple managers from different departments with scheduling, drafting, proof-reading, and managing data in MS Excel.• Maximized productivity, minimized downtimes, streamlined and automated processes, increased accuracy, and reducing capital expenditure and management costs through actively communicating with key stakeholders and implementing strategic insights.• Utilized advanced abilities in Microsoft Excel, which include VLOOKUP, conditional formatting, data validation, and pivot tables.• Managed projects requiring a high level of attention to detail, including compiling and submitting duty drawback claims to US Customs. Show less

Concord, Nc

• Prepared invoices, change orders, lien wavers, and warranties in Microsoft Word and Excel.•Used Adobe Acrobat Pro to create and edit PDFs, convert scanned documents to searchable PDFs, create fillable forms, and sign documents with digital signatures.•Handled travel reservations and processed business and travel expenses.• Created new document templates in Microsoft Word and Excel for greater productivity.• Copied, printed, and scanned documents into an organized digital… Show more • Prepared invoices, change orders, lien wavers, and warranties in Microsoft Word and Excel.•Used Adobe Acrobat Pro to create and edit PDFs, convert scanned documents to searchable PDFs, create fillable forms, and sign documents with digital signatures.•Handled travel reservations and processed business and travel expenses.• Created new document templates in Microsoft Word and Excel for greater productivity.• Copied, printed, and scanned documents into an organized digital database. Show less

Salem, Va

• Organized political simulation and grand strategy exercise.•Mediated conflict among simulation participants.• Proof-read written documentation and emails.• Prepared agendas for the professor, reserved equipment, and procured supplies.

Bachelor Of Arts (Ba), Psychology

Activities and Societies: Health Education Awareness Team

High School Diploma