Sara Eagen Email & Phone Number

Charlotte, NC, US

Charlotte, NC

Charlotte, North Carolina, United States

• Led a team of 15 specialists in 3 locations, maximizing productivity and cohesiveness through training and managing department volumes and workload.
• Analyzed internal HR metrics using SQL and SharePoint, transforming data into reports and dashboards highlighting actionable insights and trends.
• Enhanced and optimized workflows in the document services department, reducing missed deadlines by over 75%.
• Awarded ‘Spot Award for Excellence' (March 2022) for streamlining processes… Show more
• Awarded ‘Spot Award for Excellence' (March 2022) for streamlining processes for an Atlanta attorney’s yearly servicing agreements update, improving project turnaround by five weeks. Show less

Charlotte, North Carolina Area

• Completed ad hoc data analysis projects submitted by attorneys across all offices; effectively handled multiple projects involving large quantities of confidential data; completed projects with urgent deadlines across.
• Transformed data from a large rideshare client’s cloud-based dashboard into insights on matter workload and spending.
• Comfortably processed data using advanced Excel functions including VLOOKUP, Pivot Tables, and VBA macros; serving as a subject… Show more
• Comfortably processed data using advanced Excel functions including VLOOKUP, Pivot Tables, and VBA macros; serving as a subject matter expert for “code red” projects requiring a high degree of accuracy on rush deadlines.
• Awarded ‘Spot Award for Excellence’ (May 2021) for efficiently cleaning, combining, and analyzing large quantities of disorganized wage data. Show less

Charlotte, North Carolina Area

• Led a team of 20 in providing document services to an international law firm, handling ad hoc data analysis projects for over 300 attorneys, attaining the highest feedback rating on the team.
• Accelerated processes, resolved critical matters, and handled highly technical Microsoft Word queries and advanced Microsoft Excel projects requiring VLOOKUP and custom formulas. Maintained a high level of accuracy and.
• Implemented solutions to streamline and… Show more
• Implemented solutions to streamline and reduce the workload of large projects; in July 2018 reduced an Excel project from a 30-person team to a 2-person team, freeing up the department to handle other requests. Show less

Charlotte, North Carolina Area

• Supported multiple managers from different departments with scheduling, drafting, proof-reading, and managing data in MS Excel.
• Maximized productivity, minimized downtimes, streamlined and automated processes, increased accuracy, and reducing capital expenditure and management costs through actively communicating with key stakeholders and.
• Utilized advanced abilities in Microsoft Excel, which include VLOOKUP, conditional formatting, data validation… Show more
• Utilized advanced abilities in Microsoft Excel, which include VLOOKUP, conditional formatting, data validation, and pivot tables.
• Managed projects requiring a high level of attention to detail, including compiling and submitting duty drawback claims to US Customs. Show less

Concord, NC

• Prepared invoices, change orders, lien wavers, and warranties in Microsoft Word and Excel.
• Used Adobe Acrobat Pro to create and edit PDFs, convert scanned documents to searchable PDFs, create fillable forms, and sign documents with digital signatures.
• Handled travel reservations and processed business and travel expenses.
• Created new document templates in Microsoft Word and Excel for greater productivity.
• Copied, printed, and scanned documents into an organized digital… Show more
• Copied, printed, and scanned documents into an organized digital database. Show less

Salem, VA

• Organized political simulation and grand strategy exercise.
• Mediated conflict among simulation participants.
• Proof-read written documentation and emails.
• Prepared agendas for the professor, reserved equipment, and procured supplies.

Bachelor Of Arts (Ba), Psychology

Activities and Societies: Health Education Awareness Team

High School Diploma