Sara Willis Email & Phone Number

Draper, Utah, United States

• Supervises 2 direct reports across differing recruiting functions, including coordination, administration, high volume recruiting, sales recruiting, and corporate recruiting.
• Successfully recruits for corporate, technical, high-volume, and sales positions spanning from individual contributor to director-level roles.
• Compiles comprehensive weekly, monthly, and annual reports on hiring data to present to senior leadership and educate on recruiting efforts.
• Leads weekly 1:1s, fostering empowered employee conversations, and encouraging and promoting continuous employee development through active listening and advocacy.
• Manages weekly cross-functional meetings, acting as a representative and decision-maker for the recruiting department in various settings.

Draper, Utah, United States

• Led full cycle recruiting efforts for the Marketing, Sales, Accounting, and IT teams, identifying and hiring top talent nationwide.
• Managed the candidate experience for the whole recruiting department by analyzing applicant surveys, identifying areas of improvement, and monitoring month-to-month reports and metrics.
• Oversaw employer branding efforts across LinkedIn, Glassdoor, and Indeed.
• Collaborated with hiring managers and advised on interviewing best practices and market data, while managing hiring expectations and deadlines.
• Created DEI compliant job postings, identifying relevant hiring criteria and developing inclusive job descriptions.
• Actively sourced candidates through LinkedIn Recruiter, nurturing connections and promoting brand advocacy.

Draper, Utah, United States

• Led high-volume recruiting efforts for the Sales department (4+ B2C teams), while managing multiple thriving pipelines.
• Transformed internal hiring process, leading projects around interview guides, interview questions, and hiring flow.
• Partnered with the Sales, Analytics, and Quality Assurance teams to ensure improved retention and quality of hire.
• Managed strict hiring deadlines, and maintained detailed spreadsheets of records, ensuring accurate data and reporting.
• Proactively analyzed recruiting processes, driving improvements and enhancing the candidate experience.

Lehi, Utah, United States

• Led full cycle and high-volume recruiting efforts for the Content and Member Services departments, as well as focused hiring efforts for all sister companies (US and international), including corporate and technical.
• Partnered with hiring managers, HRBPs, and other key stakeholders to best understand hiring needs and business goals.
• Maintained an average satisfaction rating of ~4.5/5, based on candidate experience surveys.
• Advised hiring managers and hiring teams on interviewing best practices, providing guidance, consultation, and managing expectations, while owning DEI initiatives across projects.
• Represented the company formally at various job fairs, networking events, and summit experiences.
• Sourced candidates via LinkedIn Recruiter and Phenom, and nurtured relationships with various talent communities.

Lehi, Utah

• Conducted high-volume phone screens, quickly gaining a detailed understanding of business needs, market data, and hiring manager expectations, while identifying top talent for time-sensitive and high-priority roles.
• Scheduled up to ~50 international interviews weekly (onsites, video interviews, and phone screens), via Lever (ATS) and Outlook, while supporting 7+ recruiters and various hiring teams.
• Coordinated pre-brief and debrief meetings with hiring managers, interview panels, recruiters, and other key stakeholders to ensure optimized and timely collaboration across hiring teams.
• Created, managed, and enhanced all offer letters and email templates used in the recruiting and interviewing process.
• Processed I-9s and new hire documentation, and conducted new employee onboarding training on a bi-weekly basis.
• Arranged and coordinated travel (flight, hotel, and transportation) for visiting candidates, ensuring a seamless and pleasant candidate experience

Springville, Utah

• Managed data of up to ~2,000 applicants per day via Tempworks (ATS), Zapier, and Google Sheets, problem solving for technical errors, and ensuring candidate data is accurate and leads are contacted.
• Managed corporate job postings for 50+ offices nationwide, conducting research for, reviewing, and editing job descriptions, and monitoring various job boards.
• Oversaw communication with leads via text, email, Facebook, and Google Reviews to ensure candidate engagement.

Provo, Utah Area

• Planned and led project management efforts for donor luncheons, banquets, and Marriott School events for 300+ people, while managing event budgets and vendor relationships.
• Created and compiled a handbook of procedures for the school’s annual events, streamlining training of future hires.
• Supported the National Advisory Council (NAC) with events and programs.

Provo, Utah Area

• Managed reporting processes for 10 offices daily by balancing and reconciling general ledger accounts and office funds.
• Managed the customer experience via inbound phone calls, responding to inquiries and resolving errors.
• Conducted research on subpoenas, and mailed the requested documents to the inquiring entity.
• Reviewed and set up customers’ Stop Payment requests, and reviewed rejected items to customers’ accounts.

Orange Park, Florida

• Conducted research and title work on mobile homes, processing up to ~40 requests per day.
• Organized files and prepared documents to send to various agencies with requested paperwork and documentation.
• Received payments from various agencies, and organized and updated files and paperwork accordingly.
• Updated notes of files waiting on certain documents, providing clients with consistent and regular updates.

Orange Park, Florida

• Supervised up to 30 children, and managed day-to-day operations of the School Age Child Care program.
• Guided and assisted the development of program content and special events.
• Responsible for all aspects of customer service, including parental questions and concerns.

Orange Park, Florida

• Managed front end of the store and up to 15 employees at a time.
• Answered phones and assisted customers in resolving issues or directing them to the appropriate department.
• Closed front end of the store and office; balanced vault and register tills, and pulled end of day reports.
• Operated a cash register and handled a variety of funds and tenders (cash, card, EBT, checks, WIC checks, etc.)
• Sent and received Western Union transactions internationally.

Gainesville, GA And St. Petersburg, FL

• Led and worked with a group of 10-15 girls and coordinated efforts with a male co-counselor who led a group of 10-15 boys.
• Taught 5+ formal and informal lessons every day and gave guidance and direction to the youth.
• Responsible for mental, physical, social, and spiritual well-being of youth throughout the week, instructing them both formally and informally.
• Led and set an example for the youth, while providing a safe and fun atmosphere during various activities and events.

Bachelor Of Science - Bs, Experience Design And Management, Marriott School Of Business

Coursework: Business Management, Experience Design, Design Thinking, Journey Mapping, Event Planning, Hospitality, Marketing.

Business Administration And Management, General

Activities and Societies: Vice President of Italian Association (Fall 2014)Transferred to BYU-Provo to finish Bachelor's Degree

Associate'S Degree, General Studies