Proven business professional with 19 years of experience managing cross-functional teams in the technology / software / SaaS industry with a passion for organizational effectiveness and value maximization for both customers and internal organizations. Demonstrated knowledge through a broad range of customer-centric project and functional experience, including digital marketing, marketing operations, program management, organizational change management, product and channel strategy and launch, capability development and launch, customer success and post-merger integration.Key skills and certifications include:• Program and project management, PMP and CSM (Certified Scrum Master)• Change management, Prosci• Team and project leadership • Process improvement, ASQ Six Sigma Green Belt• Stakeholder, Vendor/Partner and Client relationship management• People and career development, including interviewing & recruitment
Listed skills include Process Improvement, Six Sigma, Project Management, Program Management, and 22 others.