User Experience Lead Designer
CurrentAs a UX Lead Designer, I drive impactful design initiatives through mentorship, strategic thinking, and collaboration. As part of my role, I facilitate workshops and recommend effective methods such as user journey mapping, service blueprinting, empathy mapping, and problem statement definition to ensure user-centric solutions. These efforts are combined with data-driven design and UX metrics to inform decisions and measure impact.I leverage my expertise in design thinking and user research methodologies, including conducting interviews, concept testing, and prototyping, to address user needs and business objectives. I play a key role in designing scalable educational platforms, creating reusable components, and contributing to a centralized design library aligned with Cisco U.'s branding guidelines.Collaboration is at the heart of my role, working closely with product managers, engineers, program managers, and cross-functional teams to align design strategies with technical and business goals. I actively participate in stakeholder meetings, provide visual design recommendations, and ensure cohesive branding. Additionally, I foster growth within the team by giving constructive feedback and mentoring junior designers, empowering them to excel in their roles.My contributions enhance the user experience, improve team processes, and ensure the delivery of innovative, high-quality design solutions that meet Cisco's standards for excellence.
