Sara Fadden Email & Phone Number

Ottawa, Ontario, Canada

Ottawa, Ontario, Canada

Ottawa, Ontario, Canada

Ottawa, Canada Area

Ottawa, Canada Area

As part of the management team in the food and beverage department, I help supervise room set up and tear down as well as food and beverage service for coffee breaks, lunches, cocktail receptions, dinners, and all types of social events ranging in size from 10 people to 1800 people.My daily tasks include:• Coordinate with the on-site clients to ensure all function details are correct and client’s need are met.• Help to maintain standards, providing on the go coaching, and follow-up discipline.• Coordinate with multiple departments including culinary, security and maintenance to maintain a tight schedule.

Ottawa, Canada Area

Located at the Ottawa Airport, as a part of the leadership team at HMS Host I helped managed 13restaurants and approximately 250 associates. These restaurants included 4 full service restaurants, 5coffee shops and 4 quick service restaurants. My daily tasks included managing floor operations, dealing with customer concerns and managing associates needs. My personal tasks revolved around being the unit manager for all 4 Tim Horton’s. I was responsible for creating the schedule, interviewing and on-boarding, monitoring on-going training, and disciplining when needed. I was responsible for creating action plans, monitoring and achieving my unit goals for labour, costs, waste, and sales.

Ottawa, On

As part of the banquets leadership team I help manage 44,000 square feet of meeting space, executing events of all types for up to 1200 guests and supervise a team of 50 associates. I am responsible for the following tasks:• Supervise the daily operations of banquet department including food & beverage service, meeting room set-ups, client contact• Coordinating with clients to ensure their needs are met, assisting them with requests• Performing daily administrative tasks such as staffing, banquet bills and distribution, BEO review, attending all necessary interdepartmental meetings. • Ensure compliance of assigned tasks and closing duties • Inspect the scheduled function area/room for cleanliness, working condition and proper furniture/equipment set up. Rectify any deficiencies with respective departments• Prepare a detailed pass off for the next team leader to smooth transition

Ottawa, Ontario

As the voice of the clients, I act as liaison between the event managers, the banquet team and all other departments to ensure the greatest overall experience possible for the clients. As part of both the catering and banquet department, I assist with operations, client relations and administrative work. I was responsible for:• Opening the banquet floor, inspecting the meeting space for cleanliness, verifying event orders, delegating incoming client requests and assisting clients to make changes during their event. • Greeting clients, going “above and beyond” to make the clients experience at the Westin Ottawa memorable, being available to the client at all times and continually problem solving difficult situations. The administrative work I managed includes:• Create a schedule for myself and co-worker taking into account incoming business.• Conduct pre-event phone calls to small groups on behalf of catering managers.• Create event orders and change the reader boards when needed since I am fully ISAC trained.• Help clients with shipping and receiving as well as collect payment from exhibitors.

Ottawa, Canada Area

Ottawa, Canada Area

At March Networks, I developed and executed a wide variety of global trade shows managed from Ottawa. As part of the event management team I was responsible for:• Managing event logistics, such as; space selection and reservations, catering, selecting audio visual requirements, creating critical paths, dealing with suppliers, ordering specialized event labour services and show accessories.• Creating and issuing a comprehensive event show brief outlining all important resources, responsibilities, pre-show and post-show actions and timelines to ensure a smooth event. • Coordinating post-show leads by collecting and entering all qualified leads in CRM.• Maintaing an updated global events calendar for the marketing and sales team.I also conducted extensive online research with a view to providing market place analysis to the marketing and sales teams.I undertook a variety of administrative tasks: • Financial duties include expense reconciliation, billing and budget management.• Inventory and dispatch of promotional items.• Generally, support branch management.• Supported the communications manager by maintaining internal and external address databases as well as sending out weekly communications via Constant Contact.

Ottawa, Canada Area

Assisted with wedding's including Ottawa's largest and most anticipated wedding of the year. My roles included set-up, decor, liaising with vendors, assisting the bridal party, the kid zone, basic logistics, timing and more.

Ottawa, Canada Area

While working for Flaunt Fashion I spent four weeks prior to the event creating decorations, doing face-to-face promoting, inventory, ticket sales and many other logistical details. On the day of I participated in three main areas; set up, finances and tear down.

Ottawa, Canada Area

While working at Public Outreach I continually utilized my sales and people skills in order to fundraise for the Nature Conservancy of Canada and Doctors without Borders. By actively engaging the public I was able to fine tune my sales skills and learned to adapt to any situation.

Halifax, Canada Area

Through open houses and private tours, I promoted the University to prospective students and parents by marketing the school through factual information and of my personal experience. Since 2011 I also worked in the Center for New Students. There I did data entry, answered phone calls and was responsible for helping first year students choose and register for courses. I was also featured in advertising material for the University.

Ottawa, Canada Area

At this job I performed general clerical duties and provided administrative support to a project team including the organization of conferences, seminars, retreats and meetings. I prepared and coordinated the preparation of a variety of documents including reports, planning documents, operational work plans and status reports. I worked with computers for data input and retrieval, preparation of correspondence and written material and in conducting research using the internet/intranet. I also prepared travel, accommodation, claims and authorizations. Finally worked OMS, HRMS and with CCM preparing correspondences, briefing notes and reports.

Event Management, Graduate Certificate Program, 3.9

Activities and Societies: Program representative on the Student Association.Recipient of the HOPE Scholarship in Memory of Sarah McKinnon.

Bachelor Of Arts (Ba), Political Science

Activities and Societies: Political Science Society and the Psychology Society