• Using McLeod software, able to assist Freight Brokers with the progress of over 300 motor freights across the United States daily.• Able to answer over 50 calls a day pertaining to any questions about any current loads posted to the GIX load boards as well as booking over 10 loads a week.• Communicated with coworkers as well as customers, drivers, and dispatch of freight loads in progress and provided tier-one customer service

• Analyzed third-party inbound transportation data management and relationship trends and provided recommendations to support the business through SQL and Excel.• Utilized pivot tables in Excel and different data reporting tools to provide weekly reports to internal teams that helped find multiple cost-savings.• Created an ongoing report for the inbound team to use beyond my internship to analyze the trend in the freight market as well as help analyze carrier performance.

• Assisted strategic planning for activations with different Sponsors • Planned and Executed Four Activations for H-E-B at the Drop-In at The Long Center for the summer• Developed Leadership, Communication and Interpersonal skills required when communicating with a Sponsor

• Shopped about 10 orders per hour with a pick rate of 102 units/hour• Provided a high level of customer service while shopping through the store.

• (Floral) Processed over 20 boxes of floral shipments as well as created over 10 hand-tied arrangements per shift • (Floral) Continued to develop multi-tasking skills by producing floral arrangements for customers, answering phones, and maintaining the floral department by cleaning, organizing, as well as keeping the sales floor replenished • (Beauty) Stayed current with all beauty trends for makeup, haircare, and skincare and was able to properly be able to recommend products to customers the best item to fit their needs • (Beauty) Checked the counts on all beauty items to ensure the accuracy of inventory and well as working out all items received on the daily shipment and backstock we had on hand.

• Was a sales representative for the location and worked to sell products to the customers as well as exceed the sales quota for the day as well as working in a team environment to assure meeting the sales quota • Developed multi-tasking skills by leading the cash registers, answering phones, processing over 100 transactions per shift, in addition to exhibiting professionalism in a retail environment

• Did the ordering for front-end supplies, organizing all paperwork, as well as being 1 out of 5 people who were able to execute a Western Union transaction, Cash in lottery tickets, and creating the schedule for front-end employees • Managed 15 employees to ensure that the front end of the store was running as smoothly as possible during each shift • Developed strong customer service skills, working in a retail environment, as well as mastering the Point of Sales Systems by performing over 200 transactions per shift