-- Build relationships with major brands to supply prospectors, specimen preparers, lapidary artists, and jewelers with the high quality tools, equipment, and supplies they need to create their best work-- Travel to trade shows and other events to vend and promote Stardust Specimens & Supplies-- Attend industry conferences to learn more about every aspect of these industries from mining to jewelry design-- Dig, clean, grade, and prepare unusual local materials wherever I am traveling to share with artisans and inspire their work.

Creator in Chief-- Source and procure high-quality artisan supplies, including silk, cashmere, fine wools, fabrics, gems, minerals, metals, woods, and tools with a focus on sustainability, transparent supply chain, and premium quality.-- Design, hand-dye, hand-process, and hand-spin fine yarns and fibers.-- Design and hand-craft tools for processing fibers out of premium woods using wood-turning and wood-working skills.-- Source, hand-mine, hand-process, and otherwise prepare mineral specimens and lapidary material-- Create and post relevant content and actively participate in artisan community discussions.-- Collaborate with other creators to offer products that are complimentary to my own creations.Owner-- Administrative work, including bookkeeping; researching and procuring tools, equipment, and materials; tracking and maintaining inventory; applying for events; procuring and maintaining necessary business licenses, services, and products.-- Build relationships with other creators, shop-owners, market-organizers, and customers to build and expand our offerings and overall reach.-- Build and maintain web presence and tech tools, as well as all software and business processes.-- Wear ALL the Hats!

Self-Employed contractor providing digital transformation and consulting services for locally owned small businesses.IT Solutions Consultant-- Conduct vendor analyses, negotiate, purchase, implement, administer, and support enterprise password vaults, e-fax solutions, VOIP solutions, and Microsoft365.-- Research and renegotiate client’s internet, cell phone, fax, and landline contracts to reduce cost by as much as 46% while providing faster service, more coverage, and more features.-- Install hardware, configure, and administer upgraded internet and network services.-- Build roadmaps for IT Modernization, including M365 rollouts, cybersecurity plans, domain host transfers, and automated reporting and quality controls. Later phase plans may also include automation of client's industrial workflows to improve worker safety and product quality.-- Client data recovery from outdated 3rd party cloud accounts.-- Evaluate, procure, configure, and deploy computers, phones, and other hardware for office staff.-- On-site resolution of issues related to Square, Intuit, and other Point of Sale devices.Business Solutions Consultant-- Audit financial data, business processes, and IT assets to prioritize critical projects.-- Onboard and train client staff on new processes and other client-specific procedures.-- Reviewed successfully awarded contracts ($1M+) for industrial plastics recycling client operating projects across North America. -- Streamlined and documented a client's Accounts Receivable process, reducing the time required to complete weekly invoicing by 75% and reducing processing errors by ~80%.

Small start-up company (~25 employees) working with large health systems to improve patient outcomes, customer experiences, and support healthcare workers. Product Owner - Vortex - Hospital System Communications Platform-- Collaborated with customer, business, and technical stakeholders to deliver critical product features. -- Maintained open communications, built trust with, and advocated for customers and users.-- Translated customer and business feedback into SMART User Stories and Bugs throughout the software development lifecycle, establishing clear deliverables for the technical team.-- Provided guidance to the cross-functional Scrum team by prioritizing and refining the Product Backlog to align with greatest customer value.-- Created and managed the product roadmap, from ideation through deployment and support.-- Acted as Customer Success Manager for major accounts to capture, track, triage, prioritize, and escalate requests, providing timely updates to relevant stakeholders. ScrumMaster - 1 team, ~12 members across 4 countries and 6 time zones-- Facilitated Scrum ceremonies, including stand-ups, planning, reviews, and retrospectives.-- Removed impediments, improving velocity, psychological safety, and outside relationships.-- Aligned communications between the business, customer, and technical stakeholders by identifying unique needs and limits of each party.-- Leveraged Azure DevOps to manage team capacity; perform planning, retrospective, and stand-up activities; and track key metrics.-- Facilitated communications regarding HR, pay, and team health with management as interim Engineering Manager.Security Champion-- Evaluated IT and security assets and created a long-term security and compliance roadmap. -- Evaluated vendors and opened negotiations to hire an information security partner.-- Trained business and development teams on the cybersecurity threat landscape, best practices, and challenges unique to ShareSafe’s market position.

Role transition into team's ScrumMaster for 3 software development Scrum teams (~25 employees) focused on customer and client project work, product architecture, technical debt, and support requests. -- Worked closely with Product Owners, Scrum teams, and other stakeholders to define product roadmaps, protect data integrity, and improve long-term product stability.-- Re-established and led the Request for Change (RFC) review team, translated RFCs into SMART User Stories, and prioritized the Product and Team backlogs for 3 major product groups and 3 cross-functional teams, with input from engineering, business, and customer stakeholders. -- Connected SMEs and senior management to expedite delivery of pilot projects in AI, Machine Learning, and Cloud Solutions to support strategic business goals.-- Drove adoption of DevOps practices across PalmettoGBA by co-leading the weekly DevOps user group and sharing best practices with others.-- Attended the DevOps Enterprise Summit virtually in 2020 and 2021 to explore and advocate for adoption of DevOps best practices by PalmettoGBA.-- Trained and wrote documentation for the team across topics including team onboarding, tools, security, DevOps, and Scrum, in group and 1-1 settings.-- Trained and supported our team’s Product Owners and Business Analysts, often acting as a Lead Product Owner.-- Championed removal of impediments, improving team velocity, psychological safety, quality of life, and customer relationships. -- Created a Processes Team to improve code quality, delivery, and customer experience. -- Conducted scrum ceremonies, including daily standups, sprint planning, sprint reviews, and sprint retrospectives.-- Completed the Aspiring Leaders training program, including 6 months of mentorship with Palmetto GBA's Chief Information Officer.

Internal transfer to a software development team (~12 employees) at the BCBSSC subsidiary PalmettoGBA (~1200 employees), which primarily works with public sector clients. -- Led team security assessments and remediations to mitigate identified vulnerabilities.-- Ensured timely remediation of SI-2, RA-5, and CM-6 findings, in order to comply with industry standards and contractual requirements. -- Assessed IIS and SQL platforms for compliance with DISA STIGs.-- Collaborated with org-wide compliance projects to provide support and user perspective.-- Provided audit responses and completed quarterly/annual documentation reviews.-- Trained team members on secure development practices and IT audit requirements. -- Participated in Disaster Recovery Exercise planning, coordinating our team's timely deliverables.

IT Business Systems (ITBS) (~150 employees) owned all Business Systems Apps associated with IT operations, serving our datacenters, subsidiaries, product groups, and external clients.ITBS Mainframe Development Team (~20 employees)-- Developed, deployed, and supported an Eclipse-based Integrated Development Environment (IDE) for mainframe development with team.-- Consolidated release notes, solutions to common errors, and other updates into a monthly newsletter for end-users. -- Collaborated with ITBS Support team, devs, and end-users to troubleshoot issues; scope and prioritize defects; and develop test plans for our product.ITBS Support Team (~10 employees)-- Built trust across ITBS development, infrastructure, and customer teams as acting team lead. Interim team lead for the Citrix Support team (~6 employees), under our manager.-- Provided technical support for over 300 applications across Windows, Unix, Mainframe, and proprietary Linux platforms. Applications included Mainframe Tools, Monitoring, Enterprise Resource Planning (ERP), Governance, Risk, and Compliance (GRC), IT Asset Management (ITAM) solutions, and other business systems.-- Resolved and conducted Root Cause Analysis on high-priority outages, requiring 24/7 coordination across dozens of relevant teams, customers, and upper management.Both Roles-- Acted as team compliance manager, handling audits and championing automation.-- Assessed, documented, and remediated SI-2, RA-5, CM-6, and other IT security controls across hundreds of devices.-- Trained users and teammates, including classroom training for 300 developers over 3 months.-- Championed useful documentation, by creating it, engaging others, and joining the organizational standards group.-- Supported Disaster Recovery Exercises (DRE) lifecycle, including improving DRE procedures to ensure that silo'd knowledge would be available in a disaster. -- Held a C2 security clearance due to the data security required by external clients.

4.5 month immersive classroom and floor training program for ~30 entry-level professionals to develop full-stack IBM Mainframe application developers and future company leaders. -- Technology classes included Job Control Language (JCL), COBOL, AppMaster Builder (AMB), DB2 for COBOL, CICS, and Rexx.-- Soft skills training included Leadership, Communication, and Negotiation courses; mentorship with managers and future teammates, and discussions with Director, VP, and C-suite leaders from across BCBSSC and its subsidiaries (~17,000 employees). -- Mainframe to Non-Mainframe integrated projects were completed in collaboration with the non-host cohort.

Contract role at Blue Cross Blue Shield of SC prior to joining the May 2017 cohort of the 4-month Entry Level Training Program in Host (Mainframe) Application Development. -- Received initial training in mainframe identity management (RACF) and McAfee products. -- Worked with subject matter experts to document tools and processes.-- Provided responses for an IT audit required by Centers for Medicare and Medicaid Services (CMS).

Part-time temporary position working collaboratively with the artist and 1 other assistant.-- Prepared modern fiber arts pieces for a February 2016 show in a Beverly Hills gallery.-- Skirted, Washed, Scoured, Dyed, and Carded raw wool fleeces to prepare for spinning yarn.-- Spun, Washed, and Blocked yarn, including some high-twist and other specialty yarns. -- Knitted and crocheted parts of the final installation, and assisted with installing the pieces at the gallery.

- Improved project communications and documentation for Instrumentation and Controls Engineering Changes, heavily adopted after successful implementation in all 3 reactors.- Accompanied engineers on walk-downs to audit completed work or prepare for new work- Reviewed Engineering Database entries for accuracy for several Engineering Changes- Shadowed engineers and managers from throughout the site, including cyber security

Work-study position in one of USC's oldest and most beautiful libraries, with a staff of about 6 people.-- Provided customer service and politely enforced library rules.-- Prepared new books for the collection.-- Circulated and shelved books.

Summer role at Oconee Nuclear Site, working with the Major Projects group (~300 employees) that was focused on the strategic goal of extending the nuclear reactor operating licenses through the 2030s. -- Worked with the electrical design engineering group on the Protected Service Water (PSW) Project for 6 weeks-- Performed engineering-related tasks including wire diagram traces and research for PSW engineers-- Reduced stress on the engineering team by improving processes and reallocating tasks.-- Shadowed engineers and managers in areas including cybersecurity, major projects (engineering), and work planning

Summer and long-term support role as sole provider of IT and business solutions to a small industrial plastic waste recycling business (~40 employees).-- Managed end-to-end process for new accounting and data security systems, including proposal, design, research, purchase, implementation, migration, user training, and long term support.-- Renegotiated and upgraded internet, cell, and landline phone contracts to double internet speed and reduce overall telephony and internet costs by 33%.-- Provided 1 year of remote and on-site support for the new accounting and data security systems.

Work-study role in a university engineering research lab sized at ~12 members.-- Designed a microsatellite holding fixture for testing the satellite in various orientations using Solidworks (an industry standard CAD tool).-- Developed cost and vendor analyses and sourced materials for the holding fixture and satellite.-- Learned to weld and assisted in the construction of the ground-communications station.-- Worked under ITAR regulations regarding information restrictions and deemed exports.

Work-study role in a university engineering research lab sized at ~20 members.-- Assisted in the construction of a small vacuum chamber.-- Researched "mystery" lab equipment and located missing manuals and other information online and by phone, including cold calling original equipment manufacturers.-- Conducted a lab equipment, supply, and general asset inventory and organization effort. -- Used LabView to automate measurement recordings from sensors within the vacuum chambers present in the lab.

Summer internship with Clemson University's Dept of Horticulture, under the direction of a plant genetics research team of ~6 members. -- Isolated a specific gene sequence, grafted it into an E. coli plasmid, and verified it.-- Gained experience with various microbiology lab techniques and equipment.-- Presented a poster in a Clemson University event at the conclusion of the program.-- Wrote and presented a paper to the SC Junior Academy of Science.