Sarah A. Email & Phone Number

Cary, North Carolina, United States

Charles Town, WV

• Manage and execute purchasing needs across five entities
• Facilitate contract reviews by acting as a liaison between the Vendor, Legal and Executive Leadership on a daily basis.
• Utilize department budgets to report spending habits and to create Purchase Orders.
• Partner with all levels of leadership to ensure all contracts are renewed in a timely manner.
• Experience with hardware/software purchases, Statement of Work and Master Agreements in IT.
• Adhere to strict financial and contractual deadlines on a reoccurring monthly basis.

Charles Town, WV

Lead a team comprised of Financial Aid Advisors, Senior Advisors and Managers. Reported to the department AVP. The daily function of the department is to assist students get packaged with Federal Student Aid. With classes that begin monthly, the environment is quick paced and the focus is on superior customer service. My area of expertise is in department.

Charles Town, West Virginia, United States

Managed a team of 10 employees comprised of senior advisors and advisors. Reported to Senior Management. Leveraged the strengths of my team to meet productivity and service goals. Interviewed and trained new employees.

Charles Town, WV

Utilized historical trends as well as forecasting to schedule performance needs. This required making continuous updates and adjustments as the actual numbers were reported. Scheduled a team of 50 advisors to manage incoming calls, answer emails and voicemails as well as outbound campaigns. The goal acheived was maintaining service levels while increasing.

Charles Town, WV

Westminster, MD

Managed a team of 50 employees in varying roles. Through a focus on customer service and budget management, store sales increased by 8% after trending down over the previous 5 years. Managed all hiring initiatives and Human Resource responsibilities for the store.

Westminster, MD

Westminster, MD

Westminster, MD