- Provide employees with standard information by navigating the various Health HR teams, Health HR website, UCPath Payroll System, Ecotime Timekeeping, and UC Retirement Administration Service Center (RASC).- Provide employees with standard information regarding department and organization HR practices and procedures. - Informed and directed, on average, 10-15 questions daily via the phone in regard to cases for various departments such as Leave of Absence, Benefits, Client Support, Recruitment, Time & Pay, and more. - Provide administrative support to several of the following: Talent Acquisition, Time & Pay, Benefits, Client Support, Learning and Organizational Effectiveness, Compliance & Data Integrity, and more.- Participation and attend in weekly meetings for the Diversity & Inclusion Committee.

- Onboarding on average, 35-45 travel nurses and allied staff for various facilities in states such as CA, WA, NH, etc. during the unpredictability of COVID-19. - A senior specialist on the team to aid in training, advising, and creating instructional documents to ensure a smooth and positive team environment with our clients, nurses, and colleagues weekly.- Audit the medical records, credentials, certificates, and documents required for travel healthcare workers to be in compliance while on assignment with the facility and with Host Healthcare.- Assisted once a month in new hire training such as compliance packets, background checks (Universal and PreSearch), employment verifications, and labeling immunization and certification documentation.- Managed and maintained a relationship with three different accounts by communicating with various contacts daily on compliance and certificates.

- Onboarding on average, 30-35 travel nurses and allied staff for various facilities in states and accounts. - Delegated on average, 4-5 tasks such as expiring items, background checks, and employment verifications to help complete successful compliance requirements per nurse and allied travel assignment. - Utilized critical thinking and advanced problem solving to settle any issues or questions that may arise while credentialing multiple travel nurses and allied staff for their assignment in different states and facilities.- Credentialed for multiple different accounts such as Medefis, Medical Solution, Stafferlink, RightSourcing, Vizient, Aya/Qualivis, HealthTrust, etc. to help assist the team during high workloads. - Assisted with new hire training for Quality Assurance (Credentialing) Specialists I once a month during their first two weeks at Host Healthcare Inc.

- Support system for the Quality Assurance (Credentialing Specialist) II & III roles who are onboarding, on average, 30+ bookings of traveling healthcare workers for the facilities - Communicating with 30 nurses and allied staff when needed to ensure all compliance is up to date for Host Healthcare and facilities - Run up to a 7-year Background Checks and set up medical orders for traveling healthcare staff- Follow up with expiring credentials of healthcare staff while observing all compliance is up to date and all items are cleared with the facilities- Labeling nurses medical documents and certifications daily- Constructing employment and education verifications for the facilities and Host Healthcare standard with up to 7 years of history - Uploading compliance documents to portals (ex: Medical Solution, UNMH, Medefis, Aya/Qualivis, Vizient, Rightsourcing, etc.) and reviewing extensions weekly - Meeting deadlines for both Host Healthcare and affiliated hospitals weekly - Collaborate with the departments at Host Healthcare to ensure a smooth onboarding progress

- Actively attended all member planning meetings and guest speaker events.- Designed two chapter newsletters for the semester via canva.- Communicated with the President, Vice-President, and Faculty Advisor on feedback and suggestions for the two chapter newsletters for the semester.- September 2020's Newsletter consists of how SHRM SDSU is adjusting with COVID-19, the projected virtual semester, and the Fall 2020 Kick-Off virtual event hosted by our Executive-in-Residence, Andy Esparza.- November 2020's Newsletter consists of the Fall 2020 guest speaker events, CalSHRM Case Comp, the elected Spring 2021 Officers, and important dates for Spring 2021's semester.

- Organized a minimum of three workshop preparation and development weekly for our members and non-members participants. - Researched and created an outline of a job description for a new job position, Account Executive position.- Composed and completed weekly surveys for data compilation of post-learning evaluations for workshop certificates for participants.- Assisted San Diego Nonprofit Organizations with questions about Nonprofit Solution offers including membership, workshops, and programs.- Updated weekly evaluations in the Data Studio database for individual and company membership relations through membership status, workshop certificates, payments, and inquiries.My main focus, as an HR intern, is understanding the importance of membership relations for NPS and the value of researching and creating an accurate and relevant job description for the upcoming position at NPS. Although this internship was cut short because of the pandemic, I learned valuable information and an introduction to the HR field.