Sarah Alvarez Email & Phone Number

Los Altos, Ca, Us

Stanford, Ca, Us

- Created and managed 15 Smartsheet sheets, forms, templates, and dashboards that are continuously used by a department of 250 students, researchers, faculty, and staff- Held the department Purchasing and Travel credit cards and submitted necessary information to Stanford’s central financial office with a clear business purpose and backup documentation for an average of 40 transactions per month- Tracked and processed all financial charges, POs, contracts, and reimbursements for two simultaneous 16 person annual cross-country travel trips

Foster City, Ca, Us

- Responsible for daily processing of billing, uploading credit card information, charging credit cards, and daily applications of cash receipts and credit memos in Oracle Fusion, Client Services, and SalesForce- Complete time-sensitive tasks across multiple platforms to upload invoices, create and maintain client information, run reports, and process billing - Created detailed step-by-step procedure for all 23 assigned tasks- Systematically found resolutions to billing processing errors using Excel Macros and Oracle settings - Supported development and testing of new Oracle environment prior to production

St. Louis, Mo, Us

-Responsible for daily cash receipts application for all six companies from various data sources.-Maintain organization while using several software programs (SAGE and Astea) to accurately gather payment information for cash application.-Work with online portals to upload invoices, statements, and compliance documents (W-9, COI, etc.).-Timely responses to customer requests for invoices, statements, updating customer information, etc.-Run credit card payments and maintain payment records from our internal payment portal.-Updated procedures from paper and pencil to spreadsheets saving time, resources, and money- Correlated accounting and customer account information using the swivel chair method among various software programs to accurately apply cash receipts- Effectively adapted to various online portals as needed to upload invoices, statements, and compliance documents

-Responsible for daily processing of invoices, check remittances, printing and sending checks to vendors, responding to internal and external requests, e.g., aging reports, process status requests-Maintain accurate data in dispatcher system (TruckMate) including rate sheets, fuel and accessorial charges, add new customers and vendors, adjust invoice amounts, process rebills- Communicated with vendor’s finance departments to effectively solve problems and process payments

St. Louis, Mo, Us

- Responsible for daily processing of requests from branch teams i.e. distributions, conversions, recharacterizations, excesses, transferring assets between accounts, etc. - Use Salesforce and proprietary systems and tools to process client requests; educate branch teams via written communication on best practices and client options- Provided supplemental work training to peers in distributions, conversions, recharacterizations, excesses, and transferring assets between accounts as part of the tax-season influx

Moraga, Ca, Us

Tutor students both in person and online in subjects such as finite mathematics, algebra, calculus, and advanced mathematics. Collaborated with other tutors to give students the best experience and outcome.

Moraga, Ca, Us

Selected as one of three resident mentors in STEM living-learning community for first-year students. Organized science events and work in collaboration with resident staff to ensure that every student had the help and resources they needed

Moraga, Ca, Us

Graded paper and online assignments in finite mathematics and introduction to computer science courses.

Moraga, Ca, Us

Troubleshooting and diagnostics in classrooms with PC, Mac, projectors and A/V setups. Customer service, training and orientation for classroom systems, troubleshooting and problem-solving for faculty, guest presenters, and students.- Created and edited tickets and reports in ServiceNow and TeamDynamix - Responded to and resolved classroom tech emergencies with a solution or backup equipment within 25 minutes so classes/meetings could continue in a timely manner- Provided customer service, training, and solutions for faculty, guest presenters, and students- Audited all TSOs in over 120 classrooms and conference rooms across campus in three months- Deployed and validated an AppleTV in every classroom and conference room on campus in three months

Bachelor Of Science - Bs, Applied Mathematics

High School Dual Enrollment/Transfer Preparation