Sarah Armstrong Email & Phone Number

West Des Moines, Iowa, United States

Process all aspects of retirement calculations, applications and set upResponsible for processing monthly pension paymentsProcess all reported deathsResponsible for monthly reporting and correspondenceUse internet and death services to locate participants or retiree deathsMaintain records, files, and databasesAnswer and process incoming mail and calls from participants and outside professionalsAssists with accounts payable

West Des Moines

Processed withdrawals, surrenders and also added electronic funds transfer information to policiesBecame trained to be able to quote clients on payout optionsHelped train others and coached newly trained employeesReviewed policies for fraudulent activity and reported suspicious eventsReviewed documentation to determine if clients were eligible to use the waiver clause in their contractWorked on multiple projects including reviewing policies where clients had not elected a payout option

Ames, Iowa

Give outstanding customer service to all guests, use time management skills to pace guests meals as desired, multitask to make sure that all guests' different needs are taken care, solve problems on my feet to prevent guests from having an unpleasant experience, find ways to appease guests' and deal with their complaints in an ethical way that adheres to company policy

Des Moines, Iowa Area

HR responsibilities, management and supervisor experience, worked in a variety of venues in central Iowa, Missouri and Nebraska, worked Iowa and Iowa State 2017 football seasons, grassroots recruitment experience, worked many types of events including concerts, festivals, college football, high school football, plays and graduations.

Ames, Ia

Communicated with other staff and chefs to resolve problemsHelped chefs follow special dietary guidelines for halal, vegetarian and vegan patronsServed and prepared food for students and other patronsWorked successfully as part of a large team environment

Ames, Ia

Communicated with customers regarding print needs and what options best fit their needsMade copies of correspondence and other printed materialsDesigned original bindings and formats for custom binding and print jobsCreated basic designs for customers' printed materials

St. Charles

Bachelor’S Degree, Management

Activities and Societies: NSLS, Cyclone Hockey Cheer, Phi Upsilon Omicron Honor society-National Society of Leadership and Success, NSLS.

Education record

High School

Activities and Societies: -Color Guard -Soccer -Competitive Cheerleading -Wresting Cheerleading -Football Cheerleading -Basketball.