Sarah Arnold Email and Phone Number

Key Responsibilities:• Analysis of data in the form of written and verbal reports• Developing Council papers from researched issues• Coordination and management of projects • Policy development• Edit and proof read materials• Monitoring expenditure• Development of presentations and training materials• Maintaining accurate confidential files and documents• Provide accurate information regarding Depot operations for website

• Analysis of data in the form of written and verbal reports• Staff communication• Developing management papers from researched issues• Contributing to policy development• Edit and proof read materials• Monitoring expenditure• Human Resource services• Coordination and management of projects• Development of high level PowerPoint presentations• Coordinate, monitor and deliver meetings, programs and events• Maintaining accurate confidential files and… Show more • Analysis of data in the form of written and verbal reports• Staff communication• Developing management papers from researched issues• Contributing to policy development• Edit and proof read materials• Monitoring expenditure• Human Resource services• Coordination and management of projects• Development of high level PowerPoint presentations• Coordinate, monitor and deliver meetings, programs and events• Maintaining accurate confidential files and documents• Update the Super SA website and intranet• Provide confidential secretarial support to senior management.Achievements:• Development of the weekly staff bulletin to communicate, staff movements and/ or changes, policy and procedure updates, career development opportunities and progress against strategic and operational plans.• Managed the Member Education Project to achieve an improved comprehensive training library, streamlined online seminar booking system and create consistent methods of collecting and maintaining data.• Managed the preparation and coordination of the offices four Annual Reports within the required timeframes. Show less

Key Responsibilities:• Deliver high-level executive secretarial services• Provide human resources services to Super SA Office• Undertake research and prepare reports for the Super SA Board and Under Treasurer on behalf of the General Manager and Senior Management• Researching and preparing reports, presentations and correspondence• Coordinate, monitor and deliver meetings, programs and events• Maintaining accurate confidential files and documents• Adhere to budget… Show more Key Responsibilities:• Deliver high-level executive secretarial services• Provide human resources services to Super SA Office• Undertake research and prepare reports for the Super SA Board and Under Treasurer on behalf of the General Manager and Senior Management• Researching and preparing reports, presentations and correspondence• Coordinate, monitor and deliver meetings, programs and events• Maintaining accurate confidential files and documents• Adhere to budget requirements and analyse monthly reports.Achievements:• Successfully organised the Government Funds Superannuation Conference. Show less

Key Responsibilities:• Manage in house contact centre• Management of call centre staff (up to 16)• Develop and maintain a high level of service through selection and development of high quality staff• Facilitate and deliver training sessions• Produce training materials and guidelines• Organise conferences and workshops• Liaise with senior managers & other stakeholders• Manage relationships with customers• Representation for ABB Grain at external… Show more Key Responsibilities:• Manage in house contact centre• Management of call centre staff (up to 16)• Develop and maintain a high level of service through selection and development of high quality staff• Facilitate and deliver training sessions• Produce training materials and guidelines• Organise conferences and workshops• Liaise with senior managers & other stakeholders• Manage relationships with customers• Representation for ABB Grain at external functions• Research and analysis of information for consideration by management• Preparation of reports• Manage content on the call centre Intranet page.Achievements:• Successful merger of marketing and operational contact centres in the limited required timeframe.• Removed the use of hard-copy reference materials for call centre staff, and placed all items on their own page of the ABB intranet. This was to ensure that the most up to date information was available and was quick to access.• Zero staff turnover during peak periods. Show less

Key Responsibilities:• Provide high level secretarial services to Executive Manager – Corporate Affairs• Coordinate, monitor and deliver meetings, programs and events• Interaction with executive and senior management, boards and committees• Project coordination and management• Research and analysis of information for consideration by management• Preparation of reports• Report on progress against strategic and operational plans• Management of Reception and… Show more Key Responsibilities:• Provide high level secretarial services to Executive Manager – Corporate Affairs• Coordinate, monitor and deliver meetings, programs and events• Interaction with executive and senior management, boards and committees• Project coordination and management• Research and analysis of information for consideration by management• Preparation of reports• Report on progress against strategic and operational plans• Management of Reception and Mailroom functions• Staff management• Budget management.Achievements:• I effectively merged the functions of the reception and mailroom operations to reduce operational costs and improve efficiency. After the successful implementation, I was promoted to facilitate the merger of the marketing and operational contact centres of ABB Grain. Show less

Key Responsibilities:• Provide high level secretarial services to senior management of Operations• Coordinate, monitor and deliver meetings, programs and events• Interaction with executive and senior management, boards and committees• Project coordination and management• Research and analysis of information for consideration by management• Preparation of reports• Report on progress against strategic and operational plans• Budget management• Preparation of… Show more Key Responsibilities:• Provide high level secretarial services to senior management of Operations• Coordinate, monitor and deliver meetings, programs and events• Interaction with executive and senior management, boards and committees• Project coordination and management• Research and analysis of information for consideration by management• Preparation of reports• Report on progress against strategic and operational plans• Budget management• Preparation of tender documentation• Continue to provide high level supervisory assistance to call centre in peak periods.Achievements:• Continuously managed varied workloads, without supervision, to determine priorities and meet deadlines. Show less

Key Responsibilities:• Assist in the recruitment, selection and induction of casual staff• Maintain Customer Feedback Register and Client database• Coordinate training packages for contact centre staff• Provide secretarial services to senior staff within Corporate Affairs• Organise meetings and prepare agendas• Assist in organising internal and external functions/events• Supervision of casual staff.Achievements:• Provided high-level supervision and… Show more Key Responsibilities:• Assist in the recruitment, selection and induction of casual staff• Maintain Customer Feedback Register and Client database• Coordinate training packages for contact centre staff• Provide secretarial services to senior staff within Corporate Affairs• Organise meetings and prepare agendas• Assist in organising internal and external functions/events• Supervision of casual staff.Achievements:• Provided high-level supervision and communication to staff working within contact centre, during record-breaking peak periods, whilst maintaining targets set by Board. Show less