• Managed caseload of 250 active students, including bi-weekly outreach communication and meeting with students on a quarterly basis to work toward education and employment goals• Created 30-person pilot program for campaign-based education coaching, largest in department history-Collaborated with Sr. leadership to identify a structured approach to coaching-Created training materials, program structure, and reporting tools for 30 participants-Supported pilot participants with consistent outreach, direction, and mentorship-Aligned with 2-person data analytics team and Sr. leadership on key metrics for success-Presented clear outcomes to Sr. leadership: 20% increase in learner engagement and long-term usage of product offerings among pilot participants, resulting in the creation of a formal working group to incorporate pilot approach into all future campaigns• Developed and delivered trainings and workshops to coaching department on topics of successful client outreach strategies, data-driven storytelling, and how to run a pilot program (from proposal through evaluation and iteration) • Developed data-driven communication strategy using a client engagement dashboard, resulting in creation of an Outreach Committee

• Managed student life cycle for 50+ students, from initial assessment through program selection, execution, and evaluation • Managed parent engagement: provided quarterly updates on student’s progress and reach align on future plans- Created email newsletter template for 7 classroom teachers to use in weekly parent communication • Coordinated with international headquarters to implement new trainings and programs for classroom center

• Promoted to full-time position in Aug 2017 after 3-month internship• Managed 16 Employee Resource Groups (ERGs), each with leadership teams of ~150 people across 4 business divisions on membership activation and growth, planning and execution of value-adding events, executive sponsor engagement, and general group management • Co-facilitated summer internship program for 26 interns- Managed recruiting, orientation, manager communication, mentor program, events, and final presentations of outcomes and value add• Oversaw creation and implementation of departmental budgets which grew $850,000 to $1.5M in > 2 yrs • Planned and executed the company’s first ever Women’s Summit “Lift As We Climb” for 300 women from across North America with the goal of increasing their mobility- 10% of participants were promoted as a direct result of event networking- 25% of attendees obtained leadership preparation opportunities• Managed 7 D&I external partnerships with training partners, material providers, and strategy consultants- Executed all new contracts, payments, performance definitions and evaluations, contract renewals• Developed & launched 3-tier unconscious bias training as part of a specially selected team- Piloted “Think, Speak, and Meet Inclusively” with 50 participants, now used by 1000+ teams/people across the North American teams- Conducted focus group research & survey analysis to iterate on effectiveness of trainings

• Managed operations for advising department • Trained and mentored all new advising assistants on roles, responsibilities, procedures, etc. • Streamlined processes to increase efficiency and student experience, including: appointment procedures, course requirement communications, and waitlist procedures • Created materials for new student orientation • Worked with faculty on ensuring processes aligned with student success

• Executed two-week orientation for counselors in collaboration with the program team - Utilized 10+ years of experience at company (as camper and counselor) to enhance the camp experience for all stakeholders. • Mentored first year counselors, giving necessary tools for success in activities and within cabins • Facilitated follow-up training throughout the summer to ensure quality of programming and well being of counselors • Provided positive and constructive feedback to counselors on a weekly basis to and as requested by counselors • Edited and distributed weekly parent update letters as well as a summer newsletter for the community

• Selected by Development Director to contribute professional strengths within brand-new position • Managed Urban Peak’s brand with website redesign- Maintained a continuous flow of current information to 150+ supporters, donors, and community members• Built a partnership/sponsorship portfolio to strengthen and grow Urban Peak’s corporate partnerships • Oversaw the design, writing, proofing, production, and distribution of all collateral materials including videos, e-newsletters, brochures, annual reports, and photos • Met $460,000 fundraising goal by cultivating new and strengthening existing corporate sponsor relationships