• To coach, advise and support line managers in delivering the appropriate responses to a full range of employee relations and change assignments.• To manage and be responsible for employee relation case workloads including being able to conduct complex casework investigations and present at hearings.• To undertake various HR projects which add value through delivery of business objectives.• To support the development of a positive employee relations framework within the council.

• To develop systems and processes to ensure that the service provided meets the needs of the directorate and adds to the Council’s Human Resources Strategy and organisational priorities.• To provide high level specialist advice and support to managers on complex employee relations cases, including the interpretation and application of the Council’s human resource standards and best practice in employment to achieve good employee relations and effective management of performance.• To undertake the preparation of Council’s more diverse and complex cases at Employment Tribunal and liaise with the Council’s legal advisers as necessary.• To be responsible for the preparation and presentation of performance monitoring reports for the appropriate Directorate Management Teams to support the management of employee performance and employee resource planning.

• To provide advice, guidance and information to managers, employees and external customers on a range of HR and HR administration matters;• To participate on recruitment panels as part of restructures and external recruitment;• To provide effective supervision and development opportunities to HR Administrators;• To advise managers on all stages of disciplinary cases, grievance investigations, sickness absence, organisational change, support managers during investigations and participate on hearing panels and consultation where relevant;• To act as first point of contact on all HR and HR administrative matters.• To ensure adherence to all Council Policies and Procedures including employee relations, equal opportunity, recruitment and selection and health and safety;• To provide accurate and timely management information to wider HR community and managers;• To participate in ad-hoc projects such as embedding electronic forms (payroll and Recruitment) into the Organisation and assisting in the reduction and management of sickness absence in the worst affected areas of the organisation;

• To provide efficient and effective payroll support to the Council and Partnership Organisations including Hackney Homes and Shoreditch Trust;• To act as first point of contact for all payroll related queries;• To input and process all payroll data into Resourcelink in accordance with statutory and contractual deadlines. This includes salaries, Occupational and Statutory sick pay, maternity and paternity pay, expenses, overpayments, P45s and P46s;

• To ensure accurate input and maintenance of the Council’s establishment;• Timely and accurate processing of season ticket and welfare loans;