Responsible for several cross-functional projects:- Design and documentation of the end-to-end customer and partner journeys - Implementation of said process in Hubspot CRM - Creation, implementation and launch of new global contracts. In addition, I support and lead activities with the channel sales team and the partner marketing team to drive higher ARR through our partners. As the first project manager in the commercial team, I evangelized a company wide practice of project management introducing the RACI model to all departments.Platforms in use:- Hubspot- Monday.com- Miro- Lucidchart- PandaDoc

Ownership of EPOS AMPLIFY partner program and product owner for the EPOS partner portal.Responsibility over the launch, the execution and the optimization of the partner program collaborating with stakeholders across sales, marketing and IT from AMERICAS, EMEA and APAC. Gathered and prioritized the local markets’ needs and translated them into business processes and technical requirements for implementation in Salesforce CRM. As a part of the partner program, I led the implementation and the training of the platform to record and track partner marketing spending. Software in use:- Salesforce CRM and Community Cloud- Azure DevOps- Wrike- inRiver

In charge of the referral, tech and reseller partner network in Denmark, Sweden & Norway.

Responsible for the network of referral and tech partners across Denmark, Sweden & Norway, to provide new leads for the sales team, improve product adoption and discover upsell opportunities. In charge of selecting strategic tech partners, supporting the integration process and co-marketing activities. Part of Trustpilot growth strategy board in the Nordics, contributing with market insights and new models for leads generation through partners.

Responsible for starting and growing the referral partner network in Italy and Nordics, to generate new leads. In charge of engaging with strategic partners to foster market growth and Trustpilot penetration. Influenced the process of teaching the sales teams to work with supporting functions (i.e. partners, trials, marketing). Launched and executed first two owned events in Sweden.

Managing current accounts and new biz in the Italian market; cold calling and consultative sales. Responsible for retention and partnerships in the mentioned market, as well as for marketing spending. Providing assistance on credit collection and overall business development of the company. Participation as a speaker and internal organization of different fairs.

Generation of new leads for the Italian market aimed at expanding the current portfolio of the firm in the mentioned market. Provided assistance on the marketing and credit collection sides. Participation and internal organization of different fairs, namely Be-wizard and Netcomm.

Exploration of business opportunities in the Italian market aimed at expanding the network of the platform in Italy through well-known food bloggers