Sarah Banerjee

Sarah Banerjee Email and Phone Number

Director of Buyer Operations @ ATG (Auction Technology Group)
New York, NY, US
Sarah Banerjee's Location
New York, New York, United States, United States
Sarah Banerjee's Contact Details

Sarah Banerjee personal email

n/a
About Sarah Banerjee

Sarah Banerjee is a Director of Buyer Operations at ATG (Auction Technology Group). She possess expertise in customer service, microsoft office, microsoft excel, powerpoint, microsoft word and 16 more skills. She is proficient in Arabic, German and French. Colleagues describe her as "Sarah Banerjee is an absolute professional who goes above and beyond multiple times every day. Her unflappable demeanor, dedication to Dering Hall's members (roughly 1,000 of them), and her manner of communication brings efficiency and a sense of confidence to all. Beyond that, Sarah is one of the smartest and most passionate people you will ever meet. There is no role that is too challenging for Sarah, nor any expectations that could be placed on her that could be higher than the expectations she has for herself. "

Sarah Banerjee's Current Company Details
ATG (Auction Technology Group)

Atg (Auction Technology Group)

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Director of Buyer Operations
New York, NY, US
Sarah Banerjee Work Experience Details
  • Atg (Auction Technology Group)
    Director Of Buyer Operations
    Atg (Auction Technology Group)
    New York, Ny, Us
  • Chairish
    Senior Director Of Global Trade Sales
    Chairish Jan 2022 - Present
    Manage an international team of 8 from management to junior level, responsible for the full B2B client lifecycle, from onboarding to ongoing purchasing habit-forming on the e-commerce platform’s buying side.Integrated international teams following the acquisition of a European design company, unifying goals and processes for internal efficiency with net positive revenue outcomes.Maintained team performance and retained remaining team members through multiple workforce reductions, driving 20% year-over-year growth in the team's book of business revenue, versus flat overall company revenue growth.Increased conversion to sale 8% by implementing semi-automated outreach around newly-identified user engagement touchpoints.Designed and launched a new team focusing on high-spending private clients, bringing organizational focus to a numerically small segment that contributes 15% of company sales.
  • Chairish
    Director Of Onboarding
    Chairish Jan 2020 - Jan 2022
    Developed and launched a new team to efficiently onboard vendors to the platform selling program, reducing downstream customer service interactions and reducing time to first sale. Increased onboarding of wholesale vendors 6x year-over-year by systematizing processes to support increased sales efforts and building low-cost tools to reduce internal and client friction in the onboarding process.
  • Dering Hall
    Head Of Member Experience
    Dering Hall Aug 2017 - Jan 2020
    Greater New York City Area
    • Contributed as part of the leadership team that brought the company to profitability and successfully sold the company to a top-rated company in an adjacent industry.• Attracted and mentored account management and customer service team members, leading the team through a 20% increase in client accounts and a 20% budget reduction.• Operationalized the account management process, enabling each account manager to handle 110% more accounts from 2018 to present with increased services and higher-touch client engagement.• Developed an account retention and expansion strategy, which when implemented contributed to 36% revenue growth year over year and resulted in a 30% reduction in average monthly churn. • Act as point of escalation for 1200 client accounts and manage high-priority and strategic clients.
  • Dering Hall
    Customer Experience Account Manager
    Dering Hall Jan 2017 - Aug 2017
    Greater New York City Area
    • Manage 400+ interior designer accounts, unifying client experience by designing and implementingtimeline and workflows for routine client engagement• Led coordinated outreach with strategic partner to establish and maintain priority clients on the platform• Designed improvement in client messaging to increase data on conversions• Redesigned program for industry professionals for greater efficiency and consistency
  • Lofty
    Private Client Manager And Specialist
    Lofty May 2016 - Sep 2016
    New York
    • Owned and proactively maintained and acquired 800 individual client accounts via email and phone correspondence, with +$700k in art inventory committed to sale• Researched current market to provide fair market value appraisals for fine and decorative arts and jewelry• Relayed valuations with market pricing context and negotiated terms of consignment• Consistently top performing team member from first month, reaching 225% of listing targets on average• Streamlined client experience through the sales pipeline by coordinating between cross-functional teams • Collaborated with management to optimize and scale virtual consignment process
  • Christie'S
    Administrator, Antiquities
    Christie'S Aug 2014 - Jan 2016
    Greater New York City Area
    • Managed department’s buy and sell-side relationships• Increased sell-through rate through focused pre-sale targeting of a book of clients • Facilitated full sale pipeline, from property logistics to catalogue production and exhibition• Supervised and trained semester and summer interns on research and office administrative processes
  • Fensterstock & Partners
    Paralegal
    Fensterstock & Partners Aug 2011 - Jul 2012
    Greater New York City Area
    • Coordinated with clients and attorneys for document collection and submission • Maintained organizational system for and conducted first review of thousands of documents per case• Drafted and edited submissions to court
  • The Metropolitan Museum Of Art
    Intern, Egyptian Art
    The Metropolitan Museum Of Art Jan 2011 - May 2011
    Greater New York City Area
    • Systematized, deduplicated, and edited bibliographical information in museum database• Assisted curator with organizing and digitizing photographic archives
  • Palo Alto Children'S Theater
    Costume Assistant
    Palo Alto Children'S Theater 2003 - 2009

Sarah Banerjee Skills

Customer Service Microsoft Office Microsoft Excel Powerpoint Microsoft Word Teamwork Research Social Media Photoshop English Spanish Art Editing Program Development Public Speaking Teaching Event Planning Nonprofits Art History French Fundraising

Sarah Banerjee Education Details

Frequently Asked Questions about Sarah Banerjee

What company does Sarah Banerjee work for?

Sarah Banerjee works for Atg (Auction Technology Group)

What is Sarah Banerjee's role at the current company?

Sarah Banerjee's current role is Director of Buyer Operations.

What is Sarah Banerjee's email address?

Sarah Banerjee's email address is sa****@****all.com

What schools did Sarah Banerjee attend?

Sarah Banerjee attended Columbia University In The City Of New York, New York University, University Of Jordan, French Culinary Institute.

What skills is Sarah Banerjee known for?

Sarah Banerjee has skills like Customer Service, Microsoft Office, Microsoft Excel, Powerpoint, Microsoft Word, Teamwork, Research, Social Media, Photoshop, English, Spanish, Art.

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