Sarah Barton Email & Phone Number

Provisioning Telstra system access (Flexcab,Axis, Siebel, MFS, Mobiles HelpDesk) I also leaned to use all these systems among others.Password and access resetsTroubleshooting errors and queries from contractors and managersOrder Processing:Processing orders in multiple Telstra systems (MFS, MNC, Siebel, Walkers, Talkers). Some periods we had a high sale turnover so I am experienced in having to process large volumes of data with a deadline.Ordering Stock for sales and organizing the necessary paperwork.Reporting:Daily reporting on sales made by contractors over all departmentsMonthly auditing of active tokensAdministrative:Liaising with mobile managers and other senior employeesAnswering customer enquiriesManagement of loan mobile handsetsFiling of archived ordersCreating company flyers for events and announcementsSubstitute receptionistBecause I am trained on all company systems I often aided in processing and other tasks for other departmentsDocument formatting and creating training manuals and other various company booklets and promotional material

TSA is a telecommunications company specialising in selling Telstra products to new and existing customers.Role: My essential role at this company was the management and maintenance of all employee/contractor system access. This involved the use of random number generating tokens that were used to log on to the network. Once connected to the network, employees and contractors were able to use the core systems needed to gain access to customer related information and order processing systems. Duties included:Tokens:Creating and sending token requests as well as the management of the relevant paperworkDeactivating tokens for terminated employeesGeneral updating and maintenance of token register (Excel)

This company specialises in fashion accessories.My responsibilities revolved around sales and customer service and strong communication skills. I also undertook a recruitment role through the company's Human Resources department.Processed applications and selected suitable candidates.Arranged interviews with candidates according to company matrix and liased with regional management.Maintained HR email systemResponsible for opening and closing of store.General housekeeping and administrationMaintained merchandising and product placement standardsPoint of sale procedures and daily book keeping and inventoryCooperated with colleagues to achieve sale goals

Receptionist 2003 - 2006This was an office administration and receptionist role.Arranging appointments on a case by case basisFiling and data entryProcessing Medicare accountsProcessing and freighting pathology testsStreamlining patient dataAll Arts Display; This company specializes in events presentation and decorations.Decorating venues and presentationWorking under artistic director to satisfy clients' expectationsDecoration assembly

This was a hospitality and service role.My responsibilities revolved around food and beverage service.Point of sale proceduresProcessing orders and preparing food and beveragesMaintaining occupational and health standardsRestocking suppliesSchool of Colour and Design AustraliaClient Relations, Administration 2005This was an office administration and client liaison role.Fielding enquiries from clients and studentsOperated switchboard and redirected callsProcessing enrolments and account paymentsFiling and data entryOversaw distribution of promotional materialLiased with course directors and accountantsMaintaining art supplies and inventory

My responsibilities revolved around sales and customer service, with particular focus on building customer loyalty and maintaining a high standard of customer service through David Jones Customer Service training.Point of sale procedures and register functionsInitiating and finalising transactionsContinually updated in product knowledge to assist customersMaintaining merchandising standardsUsed databases and accounts systems for bridal registries and lay-bysExceeded sales goalsDelivered high level of customer service and assistance