Sarah Beck Email and Phone Number

Illume is a 45 year-old international practice that integrates spirituality, education and travel so that organizations can articulate their vision and message in a travel program. We help clients build community, foster relationships, raise capital, increase participation in sponsored programs and add value to the organization.Budget and coordinate logistics for travel programs of 20-100 participants, negotiate tour package rates with overseas affiliates and group contracts with airlinesRun company meetings and led business development initiatives including product development, marketing strategy, staff training, website updates, and workflow improvementsManage 30-40 client accounts, developing service offerings and answering needs. Maintain CRM databases, identify and implement ways to further tailor databases to specific business usesSupervise administration and customer service to ensure smooth operations Recruited, interviewed, hired, and managed all non-executive staff, serving as senior-level point of contact and reporting to upper managementEnsure integrity of client accounts, monitor A/R and A/P, prepare reports and reconciliationsManage relationship with suppliers and contractorsVisit international tour destinations to ensure quality of hotels, sites and guides used and maintain relationships with overseas affiliates