Sarah Behm Email & Phone Number

Greater Milwaukee Area

· Worked as part of a small team to maximize revenue at 3 Milwaukee hotels· Ran and distributed daily reports utilized by sales team to maximize efficiency· Created and maintained rate codes· Assisted with forecasting and budgeting· Quarterly source reports outlining distribution· Monthly reporting of top Business Travel accounts· Monitor the Milwaukee market and make adjustment to rates, length of stay, and oversells as needed

· Continuation of all Revenue Management duties· Overseeing Housekeeping Department to ensure standards are met· Responsible for ordering all housekeeping supplies and linen· Maintain inventory of guest rooms and housekeeping supplies· Manage weekly schedules to ensure appropriate staffing levels· Manage labor to meet budget specifications· Manage expenses based on cost per occupied room basis to forecast and prior year

· Weekly, monthly, and yearly forecasting· Budgeting transient and group room nights and revenue· Monitor rates and availability across all channels to maximize occupancy and revenue· Develop pricing strategies for rooms and packages· Collaborate with marketing department to create packages for need periods· Run weekly revenue meetings to discuss past performance and upcoming need periods

Green Lake Wi

· Interviewing, training, and development of new hires· Support Front Desk as needed· Handle guest complaints and recover as necessary· Verification of group rooming bills to ensure accuracy following departure· Assist guest to quickly resolve any billing issues

Fort Atkinson Wi

Egg Harbor Wi

Bachelor Of Science, Hotel, Restaurant & Tourism Management

Associate Degree, Hotel, Restaurant & Tourism Management