Sarah Ferrer Email & Phone Number

Longmont, Colorado, United States

File imports and management, ticketing system, workstation setups.

Longmont, Colorado, United States

Joined the compliance department in 2018. Worked hands on resolving consumers collection disputes, including a full review of the consumer's concerns and documentation, such as explanation of benefits and/or proof of payment, and sending response letters to the consumers. Investigated and responded to dispute letters regarding FDCPA and FCRA. Managed requesting and providing documents containing protected health information to the correct parties. Processed and responded to requests for deletion from credit reporting. Verified bankruptcies, filed claims into bankruptcy cases, and processed preferential payment demand letters from Trustees. Responded to attorney requests for current balance statements, itemized statements and settlement/reduction requests.

Longmont, Colorado, United States

Early outs billing representative, taking calls and answered questions regarding medical billing. Worked with patients, insurance companies, and our clients towards repayment of owing medical bills. Used multiple billing systems including Epic and Medi Tech. Reviewed insurance claims to verify the billed amounts to patients. Promoted to team Supervisor in 2016.

Longmont, Colorado, United States

General reception duties, academy was both a salon and school. Welcomed clients and potential new students. Managed salon bookings, including balancing both clients and salon technicians. Answered phones. Checked clients in and verified they were taken by their technicians in a timely manner. Updated salon books based on real time events (services running over, absent technicians, or cancellations). Took consumer payments via cash and credit card. Managed inventory of salon supplies and retail products.Greeted clients and customers warmly and genuinelyAssisted in signing in/out clientsAnswered incoming calls, directed clients and potential studentsHelped with all questions and complaintsManaged salon booksTook payments