General manager of a small HVAC ecommerce business. I act as theBookkeeper: by consolidated on a monthly basis accounting books on QuickBooks, and generated reports for CEO.Sales Manager and Customer Service: by taking care of calling/emailing customers who need assistance making an online purchase, have questions on a product, and try to consolidate the purchase. Also in charge of processing sales on WooCommerce, SAP, generating shipping label, and assure well packaged and securely shipped good. Project Manager: by planning and executing seasonal sales, developing and monitoring paid campaigns on Google Ads, Facebook and Instagram, monitoring Google Analytics reports, and assuring proper basic functioning of the website.Social Media Manager: by creating and scheduling original content it on a monthly basis on social media platforms such as Facebook and Instagram, and doing social media hacking. Plus, directing and maintaining paid social media profile and adds.

Assisted Social Media Manager with social media hacking, and accomplished an average 9% growth in followers per month on Instagram. Also, assisted in generating weekly reports detailing growth of all social media platforms of the company (Facebook, Instagram, Twitter, Snapchat, Yelp). Lastly, developed and scheduled social media content through all platforms.

Interned in Optimum 7 as the Assistant to a Project Manager. I facilitated content creation of 4 different clients's social media platforms (Facebook and Pinterest) in the industrial and touristic industries. I also assisted in developing client's ecommerce website with the use of WordPress by helping generate landing pages for paid ads in Google, building their organic platform through unique meta descriptions, posting blogs, and product creation on WooCommerce.

In charge of assisting clients with optimal customer service practices in English, Spanish, Italian, and (some rusty) French and Portuguese. In charge of kindly greeting them, measuring them to find the optimal fitting business attire, diligently finding the right measure while keeping displays as organized and neat as possible, and ultimately assure a pleasant shopping experience. Occasionally expected to run the cashier if extra staff was required.