Manage the entirety of CenturyLink’s programs in Arkansas and Missouri (Metro-E, CAF, BEI, Primary Services, FT3, FTTP, B20, etc.), and coordinate weekly status calls with all associated parties to ensure all projects are on track to meet the expected completion date. Assisted in establishing and maintain an ERP system, provide production teams with daily priority projects to ensure all time lines were being met. Produce financial reports each week for all programs in my region, and run weekly audits on all open projects in order to provide insight into any process gaps. Responsibilities:  Organize, plan and monitor multiple activities spanning end to end project delivery.  Identify and focus project teams to achieve or exceed realistic milestones and objectives.  Prepare/update project status reports, update tracking reports and maintain files for due diligence and financials.  Coordinate activities of contractors.  Create and utilize Metrics for Daily Project measurement.  Identify and mitigate diverse trends.

Completed ISP engineering for multiple Tier 1 provider’s programs in including CenturyLink and AT&T. Some work activities include but are not limited to Generating Spec packages, MOPS, WMS Tickets, TIRKS Equipment loads, Virtual Circuit builds, Virtual Fiber loads, DSLAM/TTU Request, WFMT flow generation and monitoring, Trained new employees on how to efficiently complete ISP design duties and adhere to the Tier 1 providers guidelines. Responsibilities:  Create detailed instructions on how to install new equipment.  Coordinate with clients to confirm project details.  Maintain updates in systems.  Provided technical assistance as requested.

Conducted comprehensive initial psychological assessments prior toadmission into the program.Quickly responded to crisis situations when severe mental health andbehavioral issues arose.Coordinated and managed patients' room assignmentsResponsible for validating patients insurance with their insurancecompanies.Arranged for patients who lacked insurance to receive governmentfunding from local mental health facilities (HRA, PCA, MSHS, etc.) to ensurethey were not out of pocket for their treatment.

Managed projects and served as the primary liaison between clients andmultiple internal groups to ensure clarity of goals and quality andadherence to deadlines.Developed contingency plans and alternative solutions for all projects.Created HTML email templates and newsletters for e-mail marketingcampaigns.Conducted business to business sales.Acquired new business through research and cold calling.Worked with clients to analyze computing and network needs andinstalled appropriate solutions within each organization's budget.Routinely prepared and evaluated CRM reports.Quoted prices, credit terms and other bid specifications.Negotiated prices, terms of sales and service agreements