I am a supervisor of the migration team which is tasked with moving accounts from one platform to another. I have conducted interviews and hired several employees for the team. I have moved a number of high revenue accounts to ensure smooth transitions to the new platform and processes. I am a point of contact for client escalations to assist reps with concerns and issues.

I act as a representative for our small business clients, helping with everything from sales and account setup to questions about reports.

Assisted clients with questions related to their accounts both via phone and email contact. Handled some escalations of client issues.

I research databases as part of a third-party background check organization. I do medical credentialing checks as well as criminal checks. I also act as a liaison between our department and our counterparts in our India office.

I was a server and waited tables. Ruth's Chris had an emphasis on service along with food, so servers were trained to uphold very high standards when assisting tables.

Attended meetings of industry professionals. Assisted manager with various projects. Answered phones in studio office. Created a filing system for tape reels.