Traffic Manager
CurrentPreparation of daily radio advertising commercial logs to ensure accurate scheduling and compliance with broadcast and regulatory guidelines.Processed advertising bookings, ensuring efficient placement of commercials and correct audio aired.Handled sales and account queries, providing timely solutions to enhance client satisfaction.Managed end of month procedures including reconciling, invoicing and reporting.Trained new staff, leading onboarding and comprehensive and inductions for all new team members.Contributed to Radio Traffic scheduling systems development projects, improving operational efficiency and system effectiveness.Served as a member of the Salesforce Superusers group, enhancing system usage across the teamProvided on-call support for after-hours emergency changes, ensuring smooth broadcasting operations during unforeseen circumstances.