Sarah Bounaim Email & Phone Number

Florida, United States

• Oversee and coordinate the day-to-day of the team, including the Adoption Specialists, Copywriter, Designers and Data & Analytics to handle escalations and ensure deadlines are met
• Create comprehensive marketing campaigns for national billers and banking & fintech clients to drive adoption of their payment channels, inclusive of traditional and digital marketing strategies
• Partner with cross-functional teams including product and implementations to deliver a coordinated customer onboarding and adoption journey
• Build out new marketing programs targeting third-partner partners and internal departments

St Petersburg, Florida, United States

• Deliver two monthly executive level reports containing over 80 pages of financials, key program and divisional updates
• Curate, design and host webinars on relevant payments topics to educate internal teams on important industry trends
• Focus on process improvement projects for various business routines such as growth initiatives, cost actions and reporting
• Complete market, competitor and business insights quarterly reports for the Payment Solutions LOB

Tampa/St. Petersburg, Florida Area

• Relationship building and management of community core banks and credit unions processing with FIS
• Coordinated Business Reviews to conduct strategic discussions to understand client’s needs, their plans and FIS capabilities and solutions, as well as their desired service offerings
• Facilitated cross-team collaboration for projects, product enhancements and escalations
• Managed and resolved escalations by working with other LOBs

• Marketing Specialist for VARs including SAP Corporate & Partners
• Managed and facilitated communication between client(s) and the agency
• Executed and oversee all project deliverables to completion

• Account planner and manager of strategic digital marketing initiatives to maximize lead generation for MSP (Managed Service Provider) clients in the technology industry
• Developed marketing strategies with a cross functional team of designers, content writers, digital, PR, and social media strategists to provide creative direction for website development, organic and paid digital.
• Monitored and tracked campaigns to determine effectiveness and determine future changes
• Effectively managed multiple simultaneous projects all while managing timelines and meeting deliverables

Tampa/St. Petersburg, Florida Area

• Worked with the account coordinators, executives, and principals at B2 to learn the PR Agency industry while gaining knowledge in writing and editing for PR
• Curated and scheduled social media posts for clients of varying industries
• Contributed to the The Tampa Bay 100

Gainesville, Florida, United States

• Assisted with coordination of Toys for Tots drive, including volunteer recruitment, event management, and client intake
• Maintained and created new relationships with student groups at University of Florida and Santa Fe College in order to recruit volunteers and advocates
• Created and organized procedures and best practices for agency’s electronic filing systems
• Maintained and improved social media presence for affinity groups and special programs