Sarah Boyd work email
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Sarah Boyd personal email
A driven, exuberant and emotionally intelligent leader and team player with a demonstrable track record for delivering results under pressure. Passionate about people and cares about detail.
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Managing DirectorLothian Buses Aug 2022 - PresentEdinburgh, Midlothian, Gb -
Operations DirectorLothian Buses Feb 2017 - Jul 2022Edinburgh, Midlothian, GbUltimate responsibility for all aspects of operational delivery within one of Edinburgh's largest employers. Works closely with service delivery and garage teams to set strategic objectives, build financial budgets and motivate people to deliver operational excellence. Also plays a lead role in liaising with key external stakeholders and partners including City of Edinburgh Council, Police Scotland and the NHS.As an Executive Director at Board level, works with colleagues to oversee a multi-million pound P&L and the delivery of the company's strategic plan.
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Head Of OperationsLothian Buses Jun 2013 - Feb 2017Edinburgh, Midlothian, GbWorked at both strategic and operational levels with responsibility for the day-to-day running of the operational elements of the business. This involved overseeing the management of 3 city garages together with the Service Delivery, Customer Services and Training School teams, comprising of circa 1700 people.
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Operations DirectorStagecoach Group Plc Jun 2010 - Jun 2013Perth, GbAccountable for the operational, commercial and marketing areas of the business covering 11 depots and outstations across East Scotland and for leading, communicating with and motivating a diverse team. Responsibilities included revenue development, budgetary control and efficiency management, service quality/delivery and staff training. Played a key role in liaison with external stakeholders such as local authorities on matters relating to subsidised services, road infrastructure and local projects. -
Operations DirectorStagecoach Group Plc Sep 2006 - Jun 2010Perth, GbAccountable for the operational elements of the business covering 8 depots across West Scotland and for overseeing the day-to-day output and staff performance in each of those depots. Responsibilities included revenue maximisation, cost control, service quality and delivery and matters relating to bus policy within local and national government.
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Operations ManagerStagecoach Group Plc Aug 2003 - Sep 2006Perth, GbReporting to the Operations Director, main responsibilities included managing and delivering a high quality, customer-focused and profitable bus service and managing a team of people to achieve the highest possible standards of work performance.
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Graduate TraineeStagecoach Group Plc Sep 2002 - Aug 2003Perth, GbSuccessfully completed 1 year of training in all aspects of the business including Operations, Engineering, Commercial and learning to drive a bus. Produced and presented to the Stagecoach UK Bus Board a 6-month project on various aspects of customer experience which led to the implementation of a new Customer Services strategy.
Sarah Boyd Skills
Sarah Boyd Education Details
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Chartered Institute Of Logistics & TransportProfessional Diploma In Logistics & Transport -
Heriot-Watt UniversityMathematics And Finance
Frequently Asked Questions about Sarah Boyd
What company does Sarah Boyd work for?
Sarah Boyd works for Lothian Buses
What is Sarah Boyd's role at the current company?
Sarah Boyd's current role is Managing Director at Lothian Buses.
What is Sarah Boyd's email address?
Sarah Boyd's email address is sb****@****s.co.uk
What schools did Sarah Boyd attend?
Sarah Boyd attended Chartered Institute Of Logistics & Transport, Heriot-Watt University.
What skills is Sarah Boyd known for?
Sarah Boyd has skills like Transportation, Operations Management, Change Management, Project Planning, Logistics, Public Transport, Transportation Management, Team Management, Management, Strategic Planning, Customer Service, Performance Management.
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