Customer Sevice

I have been working in an Administrative role at St Mark’s College, a residential college at James Cook University, and held the position for 4.5 years. The position was newly created and I had the opportunity to make an integral part of the Administration team. While working at the College I managed to gain valuable skills in the office environment. These included:• A typing ability of 40 WMP• Proficient in Microsoft Office Suite• Email and internet • Data entry and clerical skills • Event Management• Accommodation Management• Immaculate articulation and communication skills• Successfully multitasking in a small and busy office.Plus:• Attained Blue Card to work with children under 18 years old.

 Accurate money handling skills Customer Satisfaction Up Selling Stock acceptance and processing Merchandising Sale Set-ups Returns Process Received Perfect Score for Willows Shopping Centre Secret Shopper