Recruiting, retaining and developing both experienced hires along with up and coming talent in the hospitality industry. The Royal Automobile Club is an exclusive and prestigious private members club set in 350 acres of stunning Surrey countryside with a clubhouse in Pall Mall offering sanctuary from the hustle and bustle of city life. A not-for-profit organisation where the members' experience and staff journey is at the heart of everything! Our teams are committed and proud to deliver an exemplary service, always providing the best member experience. Our staff are actively encouraged to develop and grow their careers, supported by highly trained professionals. Our extensive benefits packages are exceptional in the hospitality world! Attitude is everything, skills can be taught! We have lots of exciting opportunities, check out the careers page on our website.

Responsible for the internal hiring strategy and lifecycle of new starters and existing team members to drive continuous improvement. Hiring consultants to deliver exceptional service levels to Private Equity and Alternative Investment companies. Achievements:🚀 Introduced new performance review processes with tools to enhance employee engagement and support teams to manage regular 121’s and PDP’s with a more holistic approach, personally and professionally.🚀 Successfully created a new lifecycle process, from new starter through to exit interviews, using any feedback to enable continuous improvement and leadership development.🚀 Implementation of an applicant tracking system to track and monitor progress and metrics.🚀 Delivering company ‘Join us’ campaign, working with internal teams and marketing to produce a new brochure.Responsibilities:⭐️ Part of the Senior Leadership Team and Projects Team, attending regular meetings to help drive the internal hiring strategy and business improvement projects.⭐️ Proactive candidate sourcing and advertising using a combination of resources, including LinkedIn, company website, social media, job boards and referrals and managing external agency relationships. ⭐️ Tracking and measuring the success of candidate sources.⭐️ Nurturing and cultivating active candidate pipeline through regular contact and engagement.⭐️Managing onboarding and inductions, conducting feedback sessions to promote continuous improvement.⭐️Working closely with the Marketing Manager to deliver a clear EVP in support of the company mission, values and culture and to improve employer branding, creating collateral and encouraging brand ambassadors to share authentic and compelling content for social media and internal & external communications.⭐️Working with an external trainer to organise and support leadership training.⭐️Supporting line managers identify team training needs and support with coaching and mentoring.

Tate is a market-leading office specialist recruiter with expertise in placing talent within HR, Marketing and Finance on a permanent, temporary and interim basis.Delivering business goals and targets, to delight customers and candidates with an engaged and inspired team. Achieved through staff retention, consultative solutions, continuous improvement and a people-centric approach. Achievements:🚀Increased branch AIV (average invoice value) by 62% through refocusing our market space and business mix.🚀Innovating a new sales strategy to encompass the overall business offering.🚀Increased gross operating profit by 299% 2018 v 2017 growing existing and new business.Over 60 5 star google reviews in 3 years. 🚀Winner of ‘Best Business’ for Epsom & Epsom Downs 2017. 🚀100% Compliance Audit achieved 2021.🚀 Virtuoso LeaderResponsibilities:⭐️Recruiting, mentoring, coaching and training the team in a ‘promise-based management’ culture.⭐️Conducting regular 121’s and PDP's⭐️Using motivational mapping to understand individual styles, to inspire and motivate the team to be the best versions of themselves and deliver exceptional results to delight our customers.⭐️Responsible for branch compliance and audits, ensuring all terms and documentation received are verified and compliant so processes and procedures in place are constantly up to date.⭐️Partnering with clients to understand the DNA of their business, gaining clarity around their objectives and strategies, to offer a tailored solution to drive success with the best talent.⭐️Conducting meetings to set out SLA and agree KPI’s to manage expectations and deliverables, and regular service reviews, for evaluations and feedback.⭐️Building trusted connections with candidates to align their values, experience and career aspirations with the very best opportunities.⭐️Providing candidates with relevant, trusted and supportive advice on topics relative to job seeking, whether interview coaching or market knowledge.

Office Support and Office Professional Recruitment Specialist in the Surrey area.Providing high calibre candidates for office support and office professional roles, across all industries. Tailored and innovative solutions with service excellence, passion and a strong belief in working with transparency whilst delivering consultative solutions.

Working to achieve budgeted attrition figures. Engaging members and providing a superior service by delivering the brand behaviours:EnthusiasticEngagingExpertEmpathicThese fundamental values helped to ensure I always worked to my personal best and that member experience is maximised.Providing first class resolution to escalated member queries whilst working to the terms and conditions of membership agreements.Working with all other departments to deliver a seamless and consistent brand experience.

Responsible for running a successful branch through continued business development, service delivery and leadership.Identifying the needs of clients for both permanent and temporary work, from SME's through to Blue Chip organisation. Tendering and managing exclusivity contracts, implementing SLA's and measuring performance through a KPI framework. Working along side clients on their PSL. Staff mentoring with continued training and development.Candidate care and customer relationship management.