Sarah Causer Email & Phone Number

New South Wales, Australia

Thryv is a leading SaaS business serving the needs of SMB's, multi-location franchises and corporate customers across Australia. I am a dedicated and innovative sales specialist in the Thrvv demonstration team with an extensive understanding of SaaS and Digital Advertising Marketing. Customer focused and results driven with over 12 years of experience in a combination of Sales and Account Managment roles focusing on digital and SaaS services for Australian businesses. The foundation of my success is a combination of ambition, energy and the natural ability to form strong, positive and trusting relationships with customers and stakeholders within all levels of a diverse range of organisations adapting solutions to gain long standing partnerships..

A self- starter who builds strong relationships with a range of customers and has the ability to effectively work autonomously.Responsible for a portfolio of existing customers, identifying their advertising needs, addressing any key issues and securing their business with Sensis. Proven track record to achieve set targets with consistent resultsIve demonstrated experience in effectively dealing with customers, including strong objection handling and complaints, well-developed PC skills / Operating various CRM systems – experience in SalesForce.Excellent communication skills with emphasis on listening, negotiating and influencing and the ability to value add.I have a passion and exposure to digital advertising solutions.

Prospecting and Account Management, Face to Face across the Northern Rivers region NSW.The position requires highly developed rapport building skills with business owners.I have had much success in my ability to identify the opportunities in the short term with a mid to long term plan in growing lead generation for my customers.My 'business coach approach' is about listening, learning and then being creative with ideas and execution.I worked closely with the production team and developers to ensure value, success and best practice of all products are being executed and maintained.Ongoing reviewing, reporting and measuring is paramount to the success of any digital marketing,translating this to our customers in real time and real terms 'measured by conversion' is ongoing and part of my commitment as an Account Manager.Keeping the 'human' element in everything I do is why I am successful, after all, we connect and relate based on truth, integrity and congruence is key when gaining trust with business owners. Conveying my client's tone and brand is part of what makes a successful campaign.Self learning and improving knowledge of new industry trends and changes is paramount in offering the best solution and service.My Goal for every business owner I work with is to implement transparency, strategy, support and ongoing reviewing of campaigns so my customers can focus on what they do best in their business.I work to KPIs, am self-managed and motivated, my success drives my motivation.

Conducted research and prepared meticulous travel itineraries complete with pricing, accommodation, airfare, transfer and tour information.Booked reservations for travel, hotels, rental cars and special events such as tours and excursions.Communicated with clients to confirm itineraries, including methods of transportation, cultural standards, currency exchange and travel regulations.Used Sabre and FCTG computer systems to print tickets and travel itineraries.Handled sensitive personal data with discretion, including credit cards, date of birth and home addresses.Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel bookings.As a consultant I was able to achieve the Flight Centre average commission transfer each month and this contributed to my store continuing to be profitable.B2B experience - Travel Insurance