Sarah Chappell

Sarah Chappell Email and Phone Number

Customer Success Manager at Blueport Commerce @ Blueport Commerce
Sarah Chappell's Location
Boston, Massachusetts, United States, United States
Sarah Chappell's Contact Details

Sarah Chappell work email

Sarah Chappell personal email

About Sarah Chappell

Sarah Chappell is a Customer Success Manager at Blueport Commerce at Blueport Commerce. She possess expertise in constant contact, word, powerpoint, facebook, social media and 36 more skills. Colleagues describe her as "Sarah is an amazing teammate. She is always willing to go above and beyond to help out anyone on the team. She quickly grasps 'big picture' concepts, and is not afraid to roll up her sleeves and do what it takes to solve client issues quickly and efficiently. Her analytical knowledge combined with proficiency in prioritizing client asks enables her to build strong and successful relationships with internal and external stakeholders. I would have Sarah on my team any day!" and "Sarah is a person with high standards, strong work ethics and a quiet confidence. She is dedicated, bright, and an absolute pleasure to have on a team. She is a forward thinker and will research root cause to improve processes. Sarah is not afraid to take on any project. She enjoys a challenge. Sarah has a promising future ahead of her. She will be a lead contributor on any team or job she joins."

Sarah Chappell's Current Company Details
Blueport Commerce

Blueport Commerce

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Customer Success Manager at Blueport Commerce
Sarah Chappell Work Experience Details
  • Blueport Commerce
    Customer Success Manager
    Blueport Commerce May 2020 - Present
    Boston, Ma, Us
  • Blueport Commerce
    Customer Success Analyst
    Blueport Commerce Mar 2019 - May 2020
    Boston, Ma, Us
    • Support day-to-day site management tasks and QA.• Execute all aspects of retailers’ promotions, including creation, maintenance and testing.• Utilize Omniture, Google Analytics, Hawk Search and proprietary applications to maintain and optimize client websites.• Develop and manage relationships with client’s technical, e-commerce, and executive resources.• Work closely with internal resources providing oversight and project management for customer issues, enhancement requests, and other initiatives to ensure a consistent and positive customer experience.
  • Natixis Investment Managers
    Project Management And Business Operations Analyst
    Natixis Investment Managers Jul 2017 - Mar 2019
    Boston, Ma, Us
    • Create, update and maintain 28 Business Continuity Plans (BCP) and Business Impact Analysis’ (BIA) in Catalyst BCP system.• Manage the SunGard Emergency Notification System; responsible for updating and maintaining contact information for 500 employees to be used for annual Emergency Notification System testing, ensuring accuracy and adhering to compliance standards.• Develop and review emergency management plans for recovery decision-making and communications.• Assist BCP Manager in establishing and overseeing annual testing of BCP strategies and plans. Responsible for compiling results from 12 annual BCP tests and generating reports for the Holding Company. • Update company communications, marketing content, training presentations, and policies and procedures to reflect company rebranding, name change, and office moves.
  • New England Patriots
    New England Patriots Charitable Foundation Boston Marathon Team Member
    New England Patriots Nov 2016 - Jun 2017
    Foxborough, Massachusetts, Us
  • Hasbro
    Senior Account Analyst
    Hasbro Jun 2015 - Oct 2016
    Pawtucket, Ri, Us
    • Managed the Walmart account and processed high volume orders on a weekly basis, using Hasbro and Walmart systems. • Compiled excel reports outlining performance data pertaining to weekly orders using pivot tables, index matching, etc. for distribution to key partners and executives at Walmart and Hasbro. • Evaluated business processes to find areas of improvement and implemented solutions, resulting in cost savings. • Communication and collaboration with cross-functional internal teams (order processing, flow planning, replenishment, and logistics) to ensure efficient and accurate service, while maintaining sharp attention to detail. • Created a comprehensive account-training manual for employee onboarding or internal job transitions. • Streamlined processes: Created spreadsheets and policies that resulted in an 80% reduction in compliance charges.
  • Hasbro
    Account Support Representative
    Hasbro Apr 2014 - May 2015
    Pawtucket, Ri, Us
    • Managed multiple accounts and evaluated business processes to find areas of improvement and implemented solutions, resulting in cost savings. • Communication and collaboration with cross-functional internal teams (order processing, flow planning, replenishment, and logistics) to ensure efficient and accurate service, while maintaining sharp attention to detail. • Accurately processed account orders in a timely manner in a fast paced environment. • Ensured all client needs were met and any changes were articulated to the customer to avoid compliance chargebacks.
  • Hasbro
    Product Catalog Coordinator
    Hasbro Jan 2014 - Mar 2014
    Pawtucket, Ri, Us
    • Created and maintained Visual Line Plans (VLP’s) for the Hasbro Sales team to distribute to current and potential clients.• Retrieved and formatted digital content and copy from Hasbro’s Content Services Portal for product catalog.• Entered the sales team’s purchase orders into SAP system in a timely and accurately manner with 100% accuracy.
  • Worldways Social Marketing
    Marketing Internship
    Worldways Social Marketing Dec 2012 - May 2013
    Newport, Rhode Island, Us
    • Research on various topics/client projects• Social Media content curation (as it pertains to the company/client subject matter) • Participation in group brainstorming sessions for creative development• Proofreading and reviewing documents to requested client edits• Keeping track of time sheets and calculating hours spent on projects
  • Infusion Resource - Home Health Division
    Marketing Associate
    Infusion Resource - Home Health Division Jun 2011 - Mar 2012
    East Providence, Rhode Island, Us
    • Responsible for company marketing strategies; create promotional flyers, online newsletters, and update social media outlets.• Prepare PowerPoint presentations and Excel charts/graphs for company presentations. • Create email campaigns using Constant Contact to optimize brand recognition and maintain consistent marketing messaging.• Accounts Payable assistant: Responsible for invoicing using QuickBooks, total & report daily cash amounts, file invoices.• CEO’s Assistant; answer phones, order supplies, and additional duties and responsibilities as required or assigned.

Sarah Chappell Skills

Constant Contact Word Powerpoint Facebook Social Media Outlook Access Blogging Microsoft Office Photoshop Excel Twitter Tumblr Social Media Marketing Illustrator Customer Service Customer Relations Microsoft Excel Event Planning Editing Marketing Microsoft Word Sales Social Networking Marketing Communications Research Advertising Time Management Market Research Quickbooks Pinterest Event Management Public Relations Microsoft Powerpoint Customer Relationship Management Adobe Photoshop Microsoft Outlook Customer Support Customer Service Management Act Crm Business Continuity

Sarah Chappell Education Details

  • Bryant University
    Bryant University
    Management Major With Concentrations In Marketing & Psychology
  • Salve Regina University
    Salve Regina University
    General

Frequently Asked Questions about Sarah Chappell

What company does Sarah Chappell work for?

Sarah Chappell works for Blueport Commerce

What is Sarah Chappell's role at the current company?

Sarah Chappell's current role is Customer Success Manager at Blueport Commerce.

What is Sarah Chappell's email address?

Sarah Chappell's email address is sc****@****ail.com

What schools did Sarah Chappell attend?

Sarah Chappell attended Bryant University, Salve Regina University.

What skills is Sarah Chappell known for?

Sarah Chappell has skills like Constant Contact, Word, Powerpoint, Facebook, Social Media, Outlook, Access, Blogging, Microsoft Office, Photoshop, Excel, Twitter.

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