Sarah Clapperton Email & Phone Number

Wakefield, England, United Kingdom

Rawtenstall

Responsibilities included welcoming and seating restaurant guests, taking and serving their orders, including fulfilling coffee, dessert other drink orders. Trusted by management to handle cash and card payments and assist in the closing down and opening up of the premises. Jointly overseeing the general running of the restaurant including helping to organise the staff rota, assisting in staff-owner communication and suggesting new, creative marketing strategies. The role notably developed customer service skills and a firm understanding of the importance of teamwork in achieving a high level of customer service that would ensure the restaurant were successful. Cemented time management and organisational skills in balancing the commitment to the job as well as continually developing a strong skillset through taking part in other projects outside of work.

Oldham, United Kingdom

Completed a successful 3-week internship at Capita TI working with the marketing team. Tasks included reviewing competitors' activity and their websites and comparing that with our own looking for areas to improve. I was involved in Capita TI's website in writing blogs to publish on the site and carrying out various site-maintenance tasks. Furthermore, I assisted the accounts team in mapping contacts to cover the merger of one of their existing clients with a new business. Developed marketing and research skills and also, more generally, my IT skills in using programs such as Google Analytics and heat-mapping tools to accurately report on user-interaction with the website.

Madrid Area, Spain

Mini-internship with a market-leader in providing after-sales support and supply chain management services within the technology marketplace. Tasked with a number of administrative duties in HR, including recruiting new personnel utilising language skills to procure relevant information from prospective candidates and to communicate effectively with the rest of the team and to deal with paper work where translation was required.

Elx / Elche Area, Spain

Supported the English teachers in classrooms, improving students’ oral skills; combining both English and Spanish language skills.Developed levels of adaptability and dynamism in working with students of a variety of ages and levels, both in small groups and with the whole class; often creatively appropriating resources and delivery style to best fit each distinct audience.Enhanced management and organisational skills, as well as an ability to work within a team to achieve a common goalSignificantly developed communication and interpersonal skills in being required to communicate and collaborate daily with both students and colleagues from a different culture.

Pamplona Area, Spain

Precursor to the year spent abroad in Spain (2016-17).Readily adapted to a new culture, showing versatility, self-confidence, and ability to work effectively in an unfamiliar environment and situations. Responsible for caring for two young children, developing an ability to be entertaining and imaginative in generating fun and engaging activities.Trusted to be responsible and reliable, not only in caring for the children but also in integrating with the family and participating in the functioning of the household. Such allowed for the possibility to work independently, albeit under the direction and instruction of others.

Pgce, Education, Level 1

Bachelor Of Arts - Ba, English Language And Spanish Studies

Education record

A Levels English Language - A* History - A Religious Studies - A French - B