Sarah Cloud Email & Phone Number

Sarah Cloud is a Business Analyst | Technologist | Quality Assurance | Team Lead | Service Manager | Global Support US, Conde Nast. Colleagues describe her as "Sarah is a highly intelligent, diligent, and extremely analytical individual. She possesses natural leadership abilities and excelled as my right-hand person when I managed the global support team at Condé Nast. Sarah has a unique ability to balance superior customer service and technical skills, providing support services that are unparalleled. She would be a valuable addition to any team. " and "Sarah would be an asset to any team and organization. She brings her experience, hard work, and “can-do” attitude every day. Sarah brings a unique combination of technical knowledge, experience, and exemplary customer service skills. She quickly builds trust and a sense of partnership with her customers. Sarah has been instrumental in the improvement of Conde Nast’s Support team. In both daily issues and long-term projects, Sarah has made improvements to our processes and workflows. Sarah always works in a well organized manner, communicates regularly on progress or roadblocks, and works hard to share feedback and learnings. She is a “fixer,” works well within the team and with other technology teams, and assures nothing falls through the cracks. Sarah is both metrics driven but also works to find the “why” behind the numbers. When someone needs to be trained or educated, or a project needs to be taken care of, Sarah is the first person I think of, trusting that Sarah will take care of it. For all of these reasons, and more, I wish to fully endorse and recommend Sarah. She is a pleasure to work with. She is both a great tech and a great person."

Listed skills include Android Support, Os X, Ftp Software, Mac Os, and 29 others.