Sarah Quick Email & Phone Number

Somerville, MA, US

Boston, MA, US

• Manage vendor relationships by addressing escalations and facilitating strategic dialogue on benefits program goals to ensure that we are optimizing efficiency and delivering a best in class employee experience.
• Identify opportunities for process improvements while reducing administrative complexity.
• Co-lead cross functional project team managing state specific Paid Family Medical Leave (“PFML”) programs. Responsible for analyzing new legislation, preparing business recommendations, actively managing stakeholders.
• Support the Investment Committee and Retirement Committee by managing meeting logistics and assisting with compiling materials.
• Core Annual Enrollment team member responsible for managing different workstreams, conducting user acceptance testing and driving toward cyclical deadlines.
• Manage HRDP Associate for an 8-month rotation. Onboard and educate associate on benefits best practices and assign/monitor progress on assigned tasks.

Boston, MA, US

• Researched complex employee benefits issues and provided management with recommended steps for resolution.
• Monitored U.S. health benefits enrollment for employees on short-term international assignments, updating participant status to reflect coordination with ex-pat health plan.
• Led a call center work stream for a benefits implementation project and worked with internal stakeholders and multiple vendors to create an optimal employee experience.
• Coordinated annual onsite flu shot clinic program for twenty –three different offices, by establishing relationships with local office contacts and managing issues as they arose.

Boston, MA, US

• Traveled to two office closure sites to support reorganization last day activities including severance distribution and employee information sessions.
• Successfully navigated a variety of ER matters over 6 months in role, ranging from falsification of company records to company car program issues.
• Led strategic project evaluating at the impact of the Agile transformation on IT Job Families.
• Worked with Corporate Compensation and IT partners to draft new job descriptions as a part of the Job Evaluation Process.
• Managed Leave of Absences cases in accordance with Company policy and FMLA.
• Resolved employee escalations answering HR Support Center Tickets.

Ithaca, NY, US

• Communicate various volunteer opportunities to the greater Cornell Community.
• Mentor and train new hires.
• Manage resource allocation for various center projects.
• Promote Public Service Center programs by engaging with students and other community partners at campus events; Generate increased volunteerism.

Basking Ridge, NJ, US

• Supported the Recognition Team in conducting 23 global trainings for the new Recognition System
• Tested and consolidated technical and content errors prior to global system launch
• Communicated daily error reports and system updates to vendors and senior management
• Authored instructional materials for the new system, compensation handbook, and new hire training
• Analyzed market compensation data and created reports for senior management

Worcester, Massachusetts, US

• Educated current and potential clients about new company offerings tailored to meet their needs in response to dramatic changes in government regulation of the industry.
• Revamped sales materials to highlight key points of delivery to potential customers.
• Generated increased sales leads and client appointments for the CEO with prospective clients; facilitated meetings with current clients to introduce additional products.

• Structured Social Media and Public relations campaigns to improve awareness of affordable housing efforts.
• Worked with the PUSH team to advance community- engaged leadership and development.

• Protected patrons through enforcing appropriate safety regulations and performed first aid as needed.
• Taught young children how to swim using the Red Cross curriculum.

Master Of Business Administration - Mba

Bachelor Of Science (Bs), Labor And Industrial Relations

High School